Floating Patient Services Specialist - Front Desk Scheduling

Rush University Medical Center; Cedar Rapids (IA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

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Job summary

Rush University Medical Center in Cedar Rapids is seeking a Patient Service Specialist, Float to join our outpatient teams. This full-time front-desk role greets patients, registers them, schedules appointments, collects co-pays, and coordinates with insurance and translation partners.

You will be required to float to different clinics in the area, with hours Monday to Friday, 7:00 a.m. to 6:15 p.m. The pay range is $17 to $20 per hour, with extensive benefits available for eligible employees.

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: 1 year Front Desk experience.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment at checkout.
• Schedule patient appointments in person and via phone.
• Maintain communication with offices, insurance companies, translation services, market leaders and business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Scheduling

Education

High School Diploma or GED

Job description

Rush University Medical Center in Cedar Rapids is seeking a Patient Service Specialist, Float to join our outpatient teams. This full-time front-desk role greets patients, registers them, schedules appointments, collects co-pays, and coordinates with insurance and translation partners.

You will be required to float to different clinics in the area, with hours Monday to Friday, 7:00 a.m. to 6:15 p.m. The pay range is $17 to $20 per hour, with extensive benefits available for eligible employees.