Patient Service Specialist — Front Desk & Travel Float

Rush University Medical Center; Silver Spring (MD); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health insurance

Company-matching 401(k)

Job summary

Rush University Medical Center in Silver Spring, MD seeks a Patient Service Specialist - Float to manage front desk duties and patient flow at the outpatient PT center. You will greet patients, register them, schedule appointments, and handle co-pays and insurance verifications.

This full-time role requires travel up to 50 miles from the primary clinic and a flexible schedule, including some evenings. A high school diploma or GED is required; front desk and healthcare experience are preferred.

Qualifications

• High School Diploma or GED is required.
• 1 year front desk experience is preferred.
• Healthcare experience is preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Rush University Medical Center in Silver Spring, MD seeks a Patient Service Specialist - Float to manage front desk duties and patient flow at the outpatient PT center. You will greet patients, register them, schedule appointments, and handle co-pays and insurance verifications.

This full-time role requires travel up to 50 miles from the primary clinic and a flexible schedule, including some evenings. A high school diploma or GED is required; front desk and healthcare experience are preferred.