FLOATING PATIENT SERVICES MANAGER - ORLANDO, FL AREA

Compass Healthcare; Montgomery (AL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Morrison Healthcare in the Orlando area is seeking a Patient Services Manager - Floater to lead daily patient dining services, ensuring meals meet dietary needs, preferences, and medical direction. You will hire, train, coach, and develop a team focused on accuracy, service, and patient satisfaction, partnering with clinical and hospital teams for a coordinated dining experience.

This role requires an associate degree or higher, comprises a salary of $70,000–$90,000 with a competitive benefits

Qualifications

• Associate degree with 1+ year in foodservice or related field, or bachelor's in related field.
• Strong communication, organization, and team leadership skills.
• Experience in foodservice management preferred; acute care a plus.
• Proficient with Microsoft Office, EMR, and diet office systems.
• CDM/RD/DTR credentials preferred; ServSafe desirable.

Responsibilities

• Lead daily patient dining services ensuring meals meet dietary needs and medical direction.
• Hire, train, coach, and develop a team focused on accuracy, service, and patient satisfaction.
• Partner with clinical and hospital teams for a coordinated patient dining experience.
• Ensure special and modified diets follow prescribed diet orders.
• Set service goals, monitor performance, and act on patient feedback.
• Maintain compliance with foodservice regulations, HIPAA, confidentiality, and patient rights.
• Participate in patient satisfaction initiatives and hospital quality improvement programs.

Skills

Communication

Organization

Team leadership

Education

Associate degree + 1 year exp OR Bachelor’s in related field

Tools

Microsoft Office

Electronic medical records

Diet office systems

Job description

PATIENT SERVICES MANAGER - FLOATER - ORLANDO AREA

Pay Grade: 14

Salary: $70,000 - $90,000

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Florida Region | Orlando Area Preferred

What you’ll do

• Lead daily patient dining services, ensuring meals meet patients’ dietary needs, preferences, and medical direction.
• Hire, train, coach, and develop a team focused on accuracy, service, and patient satisfaction.
• Partner with clinical and hospital teams to deliver a coordinated patient dining experience.
• Ensure special and modified diets follow prescribed diet orders.
• Set clear service goals, monitor performance, and turn patient feedback into improvements.
• Maintain compliance with foodservice regulations, HIPAA, confidentiality, and patient rights requirements.
• Participate in patient satisfaction initiatives and hospital quality improvement programs.

What you bring

• An associate degree with at least one year of experience in foodservice or a related field, or a bachelor’s degree in foodservice technology, management, or a related field.
• Strong communication, organization, and team leadership skills.
• A service mindset and a passion for improving the patient experience.
• At least one year of foodservice management experience preferred; acute care experience is a plus.
• Ability to use Microsoft Office, electronic medical records, and diet office systems.
• Certified Dietary Manager, Registered Dietetic Technician, or Registered Dietitian credential preferred.
• ServSafe certification desirable.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Other Forms of Compensation: Relocation Assistance