Floating Medical Assistant & Patient Services Rep

Weil Foot & Ankle Institute; Oak Brook (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

HSA with employer contributions

FSA

Generous PTO

401(k) with company match

EAP

Life and AD&D Insurance

Disability Insurance

Job summary

Weil Foot & Ankle Institute is seeking a Floating Medical Assistant / PSR to provide clinical and front-office support across multiple podiatry clinics in Illinois. You will travel daily between Oak Brook, Naperville, Elgin, and Schaumburg locations, assisting with patient care, administrative tasks, and efficient clinic operations.

The role requires MA experience in outpatient settings, strong customer service, and EMR proficiency.

Qualifications

• High school diploma or GED required.
• Medical Assistant experience in outpatient or ambulatory setting required.
• Customer service experience required.
• Experience with EMR and Microsoft Office.
• Experience in podiatry, orthopedic, surgical, or multispecialty practice preferred.

Responsibilities

• Prepare patients for examinations and procedures by escorting them to exam rooms and obtaining medical histories.
• Measure and record vital signs and perform ancillary tests within scope of practice.
• Assist physicians during examinations, treatments, in-office procedures, and wound care.
• Prepare and maintain exam rooms, ensuring cleanliness, organization, and adequate supplies.
• Educate patients on medications, treatment plans, and post-procedure instructions as directed by the provider.
• Coordinate patient care and communicate effectively with providers and clinical staff.
• Maintain patient confidentiality and HIPAA compliance.
• Respond appropriately to urgent patient situations and emergencies.
• Welcome patients and visitors in a professional, courteous, and compassionate manner.
• Answer calls, schedule appointments, verify insurance, and collect demographics.
• Process patient check-in/check-out and collect copays.
• Obtain referrals and prior authorizations as needed.
• Maintain accurate patient records and documentation.
• Provide front desk coverage as needed to ensure seamless clinic operations.

Skills

Medical knowledge

Customer service

EMR experience

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Weil Foot & Ankle Institute is seeking a Floating Medical Assistant / PSR to provide clinical and front-office support across multiple podiatry clinics in Illinois. You will travel daily between Oak Brook, Naperville, Elgin, and Schaumburg locations, assisting with patient care, administrative tasks, and efficient clinic operations.

The role requires MA experience in outpatient settings, strong customer service, and EMR proficiency.