Floating Front Desk Specialist (Traveling) – Clinic Concierge

Compass Health, Inc.; Columbia (SC); Presencial; USD 22.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Retention bonus

Descripción de la vacante

Compass Health Network is seeking a Customer Relations Specialist (Float) in Columbia, SC. You will greet clients, support front-desk operations, and ensure smooth check-in across regional clinics, with cross-location coverage and travel to assigned sites.

This full-time role requires at least one year of customer service experience, a valid driver's license, and the ability to work flexible hours Mon-Fri. A retention bonus of $1,000 is offered to support service needs and a welcoming patient

Formación

• At least one year of customer service experience required.
• A valid driver's license and agency-established minimum automobile coverage required.

Responsabilidades

• Greet clients with warmth and professionalism upon arrival.
• Manage check-in/check-out processes, appointment confirmations, and daily schedules.
• Verify and update insurance and demographic information at each visit.
• Collect co-pays and process financial paperwork, including sliding fee scale and patient assistance forms.
• Answer phones courteously and route calls/messages appropriately.
• Monitor lobby and waiting area to ensure a welcoming and timely experience.
• Balance daily cash collections and submit to designated supervisor.
• Disperse incoming mail and ensure the front-desk area is clean and organized.
• Collaborate with clinical and office staff to support smooth clinic operations.
• Travel to multiple Compass Health clinic sites in the region as assigned.
• Maintain regular attendance and flexibility to accommodate changing schedules.
• Maintain confidentiality and comply with HIPAA and organizational policies.

Conocimientos

Customer service

Front desk

Communication

Educación

High School / GED

Descripción del empleo

Compass Health Network is seeking a Customer Relations Specialist (Float) in Columbia, SC. You will greet clients, support front-desk operations, and ensure smooth check-in across regional clinics, with cross-location coverage and travel to assigned sites.

This full-time role requires at least one year of customer service experience, a valid driver's license, and the ability to work flexible hours Mon-Fri. A retention bonus of $1,000 is offered to support service needs and a welcoming patient