Floating Front Desk Coordinator – Patient Experience

Waccamaw Dermatology; Myrtle Beach (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

Waccamaw Dermatology is seeking a detail-oriented Front Desk Coordinator to support daily operations and ensure an exceptional patient experience. This float role covers multiple Myrtle Beach area offices, including Litchfield and Conway, and requires strong communication and organizational skills.

You will manage check-ins, scheduling, payments, and HIPAA compliance while delivering friendly, patient-centered service and collaborating with clinic teams.

Qualifications

• > Excellent verbal and written communication skills.
• > Strong organizational skills and attention to detail.
• > Exceptional time management with ability to prioritize tasks and maintain professionalism.
• > Proficiency with Microsoft Office Suite, EMR systems, and practice management software.
• > Strong problem-solving and conflict-resolution abilities.
• > Commitment to outstanding patient service and confidentiality.

Responsibilities

• > Greet, check in/out patients with courtesy and professionalism.
• <Schedule appointments and update patient information.>
• <Provide accurate information about procedures and services.>
• <Collect and process payments while explaining insurance responsibilities.>
• <Deliver exceptional customer service focused on patient experience.>
• <Support relationships with referral sources and stakeholders.>
• <Maintain HIPAA compliance and confidentiality.>
• <Collaborate with team and support office operations as needed.>
• <Participate in flexible scheduling across Myrtle Beach region including Litchfield and Conway locations.>

Skills

Verbal & written communication

Organization & attention to detail

Time management & prioritization

Professionalism & confidentiality

Customer service excellence

Problem-solving & conflict resolution

Education

High School Diploma or GED

1–2 years medical office/healthcare/customer service

Tools

Microsoft Office

EMR systems

Practice management software

Job description

Waccamaw Dermatology is seeking a detail-oriented Front Desk Coordinator to support daily operations and ensure an exceptional patient experience. This float role covers multiple Myrtle Beach area offices, including Litchfield and Conway, and requires strong communication and organizational skills.

You will manage check-ins, scheduling, payments, and HIPAA compliance while delivering friendly, patient-centered service and collaborating with clinic teams.