FLOATING CUSTOMER SERVICE REPRESENTATIVE

First Independent Bank; Minnesota; Hybrid; USD 24,000 - 27,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Group Life and Long-Term Disability

Short-Term Disability Insurance

Voluntary Life Insurance

401(k) Plan

Job summary

First Independent Bank seeks a full-time Floating Customer Service Representative to support 12 locations across Southwest Minnesota. The role involves assisting customers with transactions, identifying banking needs, and providing exceptional service in a dynamic, community-focused environment.

The CSR position offers professional growth, competitive compensation, and a supportive team. Candidates should be able to travel to multiple branches and maintain knowledge of bank products and

Qualifications

• High school diploma or equivalent required.
• Previous banking, customer service, or sales experience preferred.
• Strong interpersonal, communication, and organizational skills.
• Ability to travel reliably to all First Independent Bank locations in Southwest Minnesota.

Responsibilities

• Provide outstanding customer service and build strong customer relationships.
• Process a variety of banking transactions accurately and efficiently.
• Develop and maintain relationships with new and existing customers.
• Identify customer needs and recommend appropriate products and services.
• Support business growth through referrals and cross-selling efforts.
• Represent First Independent Bank through community involvement and engagement.
• Maintain knowledge of bank products, services, and procedures.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Sales experience

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Floating Customer Service Representative

Full Time Marshall, MN, US

30+ days ago Requisition ID: 1117

Salary Range: $17.50 To $19.50 Hourly

First Independent Bank is seeking a full-time Floating Customer Service Representative (CSR) to support our 12 locations throughout Southwest Minnesota. This role is ideal for someone who enjoys working with people, building relationships, and making a positive impact in the communities we serve.

As a CSR, you will assist customers with financial transactions, identify opportunities to meet their banking needs, and provide exceptional service. This position offers variety, professional growth opportunities, competitive compensation, and a supportive team environment.

Key Responsibilities

• Provide outstanding customer service and build strong customer relationships.
• Process a variety of banking transactions accurately and efficiently.
• Develop and maintain relationships with new and existing customers.
• Identify customer needs and recommend appropriate products and services.
• Support business growth through referrals and cross-selling efforts.
• Represent First Independent Bank through community involvement and engagement.
• Maintain knowledge of bank products, services, and procedures.

Qualifications

• High school diploma or equivalent required.
• Previous banking, customer service, or sales experience preferred.
• Strong interpersonal, communication, and organizational skills.
• Ability to travel reliably to all First Independent Bank locations in Southwest Minnesota.

First Independent Bank offers a competitive benefits package, including:

• Health, Dental, and Vision Insurance
• Group Life and Long-Term Disability Insurance
• Short-Term Disability Insurance
• Voluntary Life Insurance
• 401(k) Plan

First Independent Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, disability, veteran status, or any other protected status under applicable federal, state, or local law. Member FDIC.