Floating Bank Teller - Sales & Service

First Citizens Bank; New Bern (NC); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

First Citizens Bank is seeking a Sales and Service Representative to handle branch transactions and customer service, while educating customers about bank capabilities and referring sales opportunities to partners. This floating role travels to several branches in New Bern and surrounding areas, with mileage reimbursed.

The ideal candidate will have strong communication, customer service skills, adaptability and teamwork, and a valid driver's license for frequent travel between offices.

Qualifications

• High School Diploma or GED with 6 months' customer service experience.
• Valid driver's license; frequent driving to other offices.

Responsibilities

• Initiate conversation to uncover sales or referral opportunities.
• Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs.
• Proactively look for ways to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
• Foster collaborative partnerships that deliver value for customers, prospects and colleagues.

Skills

Branch Banking Operations

Communication (Written and Verbal)

Transaction Processing

Build Productive Relationships

Detail Oriented

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative to handle branch transactions and customer service, while educating customers about bank capabilities and referring sales opportunities to partners. This floating role travels to several branches in New Bern and surrounding areas, with mileage reimbursed.

The ideal candidate will have strong communication, customer service skills, adaptability and teamwork, and a valid driver's license for frequent travel between offices.