Floating Assistant Branch Manager II

Jobtailor; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Jobtailor is seeking a skilled Retail Banking Branch Manager for our US network. You will lead branch activities, manage staff, and drive sales and service objectives while maintaining exceptional customer service.

You will coach Associates monthly, oversee branch operations and scheduling, and partner with Lending and Wealth teams to strengthen customer relationships. A Bachelor's degree or equivalent experience and at least 3 years of management in retail banking are required; the role

Qualifications

• Bachelor’s degree or equivalent experience in retail banking.
• Minimum of 3 years of management or supervisory experience in a retail banking environment.
• Consultative sales experience.
• Experience in branch operations, including procedures, policies, control, and regulations.
• Knowledge of deposit and retail loan products; familiarity with business lending products.
• Knowledge of financial fundamentals and teller operations.
• Strong communication and basic computer skills.
• Flexibility with scheduling and 40-hour week including Saturdays

Responsibilities

• Partner with the Retail Office Manager to direct branch activities and sales objectives.
• Enhance customer relationships and attract new customers while maintaining the current base.
• Serve customers while performing management duties.
• Conduct monthly coaching sessions.
• Direct business development activities.
• Oversee branch operations and scheduling.
• Provide high level customer service.
• Foster an engaged environment among branch Associates.
• Collaborate with WSFS Mortgage, WSFS Wealth, Commercial Lending and others to grow relationships.

Skills

Retail Banking Management

Consultative Sales Experience

Branch Operations Oversight

Customer Relationship Management

Strong Verbal and Written Communicati…

Scheduling Flexibility

Education

Bachelor's degree or equivalent experience

Job description

• Partner with the Retail Office Manager to direct branch activities and accomplish sales and service objectives
• Enhance customer relationships and attract new customers while maintaining the current customer base
• Personally serve customers while performing management duties
• Conduct monthly coaching sessions
• Direct business development activities
• Oversee branch operations and scheduling
• Provide a high level of customer service
• Foster an engaged environment among branch Associates
• Partner with WSFS Mortgage, WSFS Wealth, Commercial Lending, and other departments to strengthen and grow customer relationships
• Work a 40-hour schedule including 2-3 Saturdays per month, subject to business needs

Requirements

• Bachelor’s degree or equivalent experience in retail banking
• Minimum of 3 years of management or supervisory experience in a retail banking environment
• Previous consultative sales experience
• Previous experience in branch operations, including procedures, policies, control, and regulations
• Strong knowledge of deposit and retail loan products
• Familiarity with business lending products
• Knowledge of financial fundamentals, including computation of interest and monthly payments
• Strong knowledge of teller operations and processing
• Strong verbal, written communication, and presentation skills
• Proficiency in basic computer skills
• Flexibility with scheduling
• Ability to work a 40-hour week including 2-3 Saturdays per month

Core Competencies

Demonstrates expertise in retail banking management, focusing on customer relationship enhancement, branch operations oversight, and consultative sales strategies. Proficient in managing branch activities while ensuring high levels of customer service and team engagement.

Highest-signal resume keywords

• Retail Banking Management
• Consultative Sales Experience
• Branch Operations Oversight
• Customer Relationship Management
• Strong Verbal And Written Communication

ATS Optimization Keywords

Hard Skills

• Management Experience
• Knowledge Of Deposit Products
• Knowledge Of Retail Loan Products
• Familiarity With Business Lending Products
• Financial Fundamentals
• Teller Operations Knowledge
• Basic Computer Skills

Soft Skills

• Customer Service
• Coaching Skills
• Flexibility With Scheduling

Certifications & Qualifications

• Bachelor's Degree Or Equivalent Experience

Industry Keywords

• Retail Banking
• Branch Operations
• Sales Objectives
• Customer Base Maintenance
• Business Development Activities