Float Universal Banker — Branch-Hopping Service Pro

Truist; Lancaster (Lancaster County); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid vacation and sick days

Paid holidays

Job summary

Truist is seeking a Float Universal Banker who will travel to multiple branches to process transactions and deliver high-quality client service. You will be cross-trained to support sales and service activities and educate clients on digital banking tools.

The role requires attention to policy, accuracy in records, and frequent collaboration with branch teams. You will rotate among home branches within your coverage area, with schedules provided in advance and updates based on staffing needs;

Qualifications

• Proven and consistent proficiency in teller or cash handling or client service skills.
• Good interpersonal and communication skills, including a desire to interact with clients and prospects.
• Ability to use office equipment and perform basic mathematical functions.

Responsibilities

• Provide exceptional client service across multiple branches and accurate transaction handling.
• Educate clients on digital banking options (ATMs, Online and Mobile) to enhance their experience.
• Support sales and service efforts by identifying client needs and offering appropriate solutions.
• Respond to inquiries, participate in branch routines, and complete required training and compliance tasks.
• Maintain records accurately and adhere to internal controls and policies.

Skills

Teller/cash handling

Customer service

Interpersonal communication

Mathematical ability

Team collaboration

Flexibility/Travel

Availability on Saturdays

Education

High school diploma or equivalent

Job description

Truist is seeking a Float Universal Banker who will travel to multiple branches to process transactions and deliver high-quality client service. You will be cross-trained to support sales and service activities and educate clients on digital banking tools.

The role requires attention to policy, accuracy in records, and frequent collaboration with branch teams. You will rotate among home branches within your coverage area, with schedules provided in advance and updates based on staffing needs;