Float Pool Medical Receptionist - Medical Assistant

Family First Health; York (York County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Float Pool Medical Assistant to join their team. This full-time position involves providing direct patient care, performing medical procedures, and ensuring accurate documentation in electronic health records. The role emphasizes collaboration within a multidisciplinary team to deliver high-quality care while maintaining patient confidentiality and adhering to safety regulations. With a focus on community health, the organization offers a supportive environment that values compassion and inclusivity. If you're passionate about making a difference in healthcare, this opportunity is perfect for you.

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Retirement Plan

Tuition Reimbursement

Qualifications

• Completion of a Medical Assistant program and at least one year of experience.
• Current CPR certification and Narcan training required.

Responsibilities

• Provide direct patient care, including medical procedures and medication administration.
• Document care accurately in the electronic health record.
• Coordinate referrals and manage patient flow effectively.

Skills

Medical Procedures

Patient Education

Electronic Health Records

Communication Skills

Organizational Skills

Critical Thinking

Bilingual Communication

Education

Medical Assistant Program

Tools

Electronic Health Records Software

Job description

Float Pool Medical Receptionist - Medical Assistant

Join to apply for the Float Pool Medical Receptionist - Medical Assistant role at Family First Health

Family First Health is seeking a Float Pool Medical Assistant for a Full-Time, 40 hours/week position based out of our George Street Medical location.

Family First Health is a federally qualified health center (FQHC) that prioritizes accessible, community-minded care. We aim to go beyond traditional healthcare by fostering an inclusive environment that puts everyone first. Our goal is to support happy, healthy patients and build healthier communities across York, Adams, Lancaster, and Lebanon counties through compassionate, comprehensive, and affordable health services.

Our mission involves:

• Providing quality, compassionate primary medical and dental care and social services
• Coordinating care with other providers to meet diverse patient needs
• Promoting healthy lifestyles
• Collaborating to improve access and overcome barriers related to affordability, language, and culture
• Advocating for the underserved

Job Summary

The Medical Assistant will work under supervision to provide direct patient care, including medical procedures, medication administration, and treatments. Responsibilities also include documentation, administrative support, patient/family education, and collaboration within a multidisciplinary team to deliver safe, efficient, and high-quality care following Family First Health policies.

Essential Duties and Responsibilities

• Travel between multiple locations as scheduled
• Obtain and document patient chief complaints, vital signs, medication requests, allergies, etc.
• Prepare exam rooms and patients for visits
• Collect specimens, handle, and process according to protocols
• Follow provider instructions and document care accurately in the electronic health record
• Administer medications, injections, and immunizations as ordered
• Provide patient education and ensure understanding of treatment plans
• Assist with pre-visit chart prep and participate in daily team huddles
• Manage patient flow and prioritize tasks effectively
• Coordinate referrals, appointments, and prior authorizations
• Review test results and follow up with providers on urgent findings
• Maintain medical supplies and equipment
• Perform lab and office opening/closing procedures
• Greet and register patients accurately
• Assist with billing, payments, and insurance questions
• Schedule appointments and maintain knowledge of insurance processes

Additional Expectations

• Maintain confidentiality and HIPAA compliance
• Adhere to safety regulations and report errors/incidents
• Deliver excellent customer service and collaborate on process improvements
• Participate in meetings and training
• Travel to other FFH locations as needed

Position Requirements

• Completion of a Medical Assistant program and at least one year of experience
• Current CPR certification and Narcan training
• Basic computer skills and knowledge of medical terminology
• English proficiency; bilingual preferred

Knowledge, Skills, and Abilities

• Strong communication, organizational, and critical thinking skills
• Proficiency in electronic health records and medical procedures
• Dependability, customer service orientation, and ability to work independently and with teams

Benefits

• Paid time off, holidays, and personal days
• Health, dental, vision insurance
• Disability and life insurance
• Retirement plan and tuition reimbursement