Float Patient Access & Care Specialist

Columbia Memorial Hospital; Astoria (OR); On-site; USD 37,000 - 56,000; Full time

Job summary

Columbia Memorial Hospital is seeking a Float Customer Care Representative to accurately register patients for outpatient services and inpatient admissions, and to schedule appointments. The role includes insurance verifications and co-pay collections, delivering respectful, compassionate care tailored to each patient.

Candidates should have strong communication and organizational skills, the ability to switch between tasks in a fast-paced environment, and basic medical terminology knowledge.

Qualifications

• Strong communication, organizational and problem-solving skills; able to flow between tasks and exercise independent judgment in a fast-paced environment.
• Knowledge of general office equipment including computer, fax, scanner and multi-line phone system.
• Medical terminology knowledge preferred; experience in healthcare field preferred.

Responsibilities

• Register patients for outpatient services and inpatient admissions and scheduling.
• Perform insurance verifications and co-pay collections.
• Assist patients with inquiries and provide compassionate, customized service.

Skills

Communication skills

Organizational skills

Problem-solving

Multitasking

Independent judgment

Data entry

Typing (10-key)

Attention to detail

Education

High School diploma

Job description

Columbia Memorial Hospital is seeking a Float Customer Care Representative to accurately register patients for outpatient services and inpatient admissions, and to schedule appointments. The role includes insurance verifications and co-pay collections, delivering respectful, compassionate care tailored to each patient.

Candidates should have strong communication and organizational skills, the ability to switch between tasks in a fast-paced environment, and basic medical terminology knowledge.