Float - Customer Service Assistant Property Manager

West Coast Self-Storage; Hillsboro (OR); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Associate/Assistant Property Manager. This role offers a fantastic opportunity to grow within a fast-paced environment where you can promote from within. The ideal candidate will possess a strong background in retail sales and customer service, showcasing their ability to manage customer inquiries and maintain property standards. With a commitment to employee development and a supportive work culture, this position is perfect for those who thrive on helping others and want to make a meaningful impact in their community.

Benefits

Phone stipend

Paid Sick and Vacation

401(k)/Roth with matching funds

Annual Profit Sharing

Employee Discount

Referral Program

On the Job Training

Promotion opportunities

Qualifications

• Valid driver's license and reliable transportation are required.
• Experience in retail sales and customer service is essential.

Responsibilities

• Show available units and guide customers through the leasing process.
• Meet retail sales and occupancy objectives while providing exceptional service.

Skills

Retail Sales

Customer Service

Cash Management

Basic Computer Skills

Tools

MS Office (Excel, Word, Outlook)

Job description

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Float - Customer Service/Assistant Property Manager

West Coast Self-Storage Group has a full-time opening in Hillsboro, OR. for Float - Customer Service Associate/Assistant Property Manager. Ideal candidates would have retail sales and customer service experience and are looking to grow within our career path.

Benefits:

• Phone stipend
• Paid Sick and Vacation
• 401(k)/Roth with matching funds
• Annual Profit Sharing
• Employee Discount
• Referral Program
• On the Job Training
• Promotion opportunities!

Day to Day:

• Show available units and guide customers through the leasing process
• Meet retail sales and occupancy objectives
• Provide exceptional customer service including assessing customers' storage needs (in person, phone, and web inquiries)
• Manage, audit and balance cash drawer and petty cash
• General office tasks, e.g., filing, managing customer accounts, sorting mail/deliveries
• Maintain property to West Coast’s Clean & Operational standards, e.g., cleaning vacated units, sweeping, mopping, changing light bulbs
• Other duties assigned by leadership

What You Will Bring:

• Valid driver's license and reliable transportation (required)
• Retail Sales, Cash Management, and Customer Service experience
• Ability to self-manage while working independently to complete team and company objectives
• Ability to work weekends and some holidays (required)
• Basic computer skills and working knowledge of MS Office products (Excel, Word, Outlook)

West Coast Self-Storage isn't only a great place to store, but a great place to work as well! We are a fast-growing company looking for thinkers, problem-solvers, and independent-minded people who get their greatest satisfaction from helping others. If you want to work in an environment where you can PROMOTE FROM WITHIN, apply today!

EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:

West Coast Self-Storage Group (WCSS) is committed to equal opportunity for all employees and applicants. WCSS does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state or federal law.

In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.

West Coast Self-Storage Group is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.