Float CSR & Teller - Ore Creek Region (MI)

Fifth Third Bank; Wixom (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Wixom, MI seeks a Float CSR/Teller to deliver friendly, accurate service across the branch network. You will handle transactions, refer customers to appropriate partners, and support daily operations.

This role requires a high school diploma or GED, comfort with cash handling, and a professional appearance. You’ll join a collaborative team committed to ethical conduct and exceptional customer experiences.

Qualifications

• High school diploma/GED.
• Work involves extensive cash handling.
• Work involves contact with the public, adhere to dress code guidelines.
• Must interact comfortably and confidently with the public.
• Knowledge of retail policies and procedures to perform essential duties.
• Take initiative with sound judgment in decision-making and problem resolution.
• Demonstrate the company core values: be one bank, accountable, respectful & inclusive, act with integrity.
• Flexibility in scheduling.

Responsibilities

• Deepen relationships and guide customers to meet financial needs.
• Provide follow up to customer questions and address issues.
• Be responsive with correspondence to maintain clear communication.
• Maintain confidentiality of customer business.
• Follow Code of Conduct and Ethics and related policies.
• Perform daily office responsibilities and support platform team for efficient operations.
• Maintain balancing records and correct outages as needed.
• Refer customers to Bankers and business partners for consultative conversations.

Skills

Cash handling

Customer service

Interpersonal skills

Decision making

Education

High school diploma or GED

Job description

Fifth Third Bank in Wixom, MI seeks a Float CSR/Teller to deliver friendly, accurate service across the branch network. You will handle transactions, refer customers to appropriate partners, and support daily operations.

This role requires a high school diploma or GED, comfort with cash handling, and a professional appearance. You’ll join a collaborative team committed to ethical conduct and exceptional customer experiences.