The Opportunity:
Flock Safety is looking for an Installation Technician to join our Field Operations team. Our team is comprised of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers. Our technicians are the face of our company and interact frequently with a variety of our customers while out in the field. This is an important role that is crucial to the success of our business.
How you'll make an impact:
- Install poles of varying lengths per install specifications. Requires digging a minimum of 8” x 24” holes.
- Assemble, kit, and install various ancillary components and Flock Safety products.
- Mount solar panels on poles, as well as attaching external batteries to solar panels.
- Affix license-plate reading cameras to poles, angle to capture desired footage.
- Work on both public and private roads, working often on equipment 10-12’ high.
- Occasionally working with a bucket truck and/or ladder to work on equipment up to 30’ high.
- Repairing minor breaks in underground irrigation or private wiring.
- Adhere to daily schedule by showing up prepared and on time.
- Complete work in a reasonable time frame.
- Provide installation pictures via the Flock field app.
- Perform work in safe and professional manner.
- Meet with customers to discuss installation options and perform site surveys.
- Communicate effectively with both internal teams and customers.
- Driving (and bringing home daily) a Dodge Promaster 1500 or similar company vehicle.
- Daily inventory management and reporting.
- Project coordination between end users and deployment teams.
The Skillset:
- This role requires frequent/continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs.
- Prior experience with field work is a plus: construction, security systems, low voltage wiring, or similar.
- Prior knowledge or willingness to be trained to operate and drive a bucket truck on occasion.
- Comfortable driving a work van (Ford Transit) and occasionally a 1 ton pickup truck (Ram 3500) or towing a small trailer.
- Prior use of tow behind compressor, stand on skid steer (Toro Dingo) or ride on skid steer (Bobat) is a plus. (training included)
- Must be comfortable working on and around ladders/heights.
- Handyman-like experience whether personally or professionally.
- Able to think on your feet and while using your hands.
- Time-management and communication skills.
- Highly organized.
- Desire to work outdoors and comfortable working in all weather conditions.
- General knowledge for all things tech, and the ability/desire to learn and work with new software/tools.
- Positive and professional demeanor.
- Willingness to go outside your comfort zone when the situation requires it.
- Basic knowledge of computer skills, Salesforce, Google Suite and email.
Required Availability: Work hours are M-F during daylight hours. As a traveling technician, you may be asked to work extended hours, and some Saturdays in order to meet project deadlines and customer expectations.
Travel: Expect to be on the road at least 3 weeks a month, including weekends performing installation activities across the US.
Physical Activities Performed Frequently:
- Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
- Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
- Remaining in a stationary position, often standing or sitting for prolonged periods.
- Moving about to accomplish tasks or moving from one worksite to another.
- Adjusting or moving objects up to 75 pounds in all directions.
- Communicating with others to exchange information, often over the phone.
- Repeating motions that may include the wrists, hands and/or fingers.
- Operating machinery and/or power tools.
- Operating motor vehicles or heavy equipment.
- Constantly assessing the accuracy, neatness and thoroughness of the work assigned.
Environmental Conditions and Physical Demands:
- Occasionally working in seasonal high and low temperatures.
- Frequently working in outdoor elements such as precipitation and wind.
- Occasionally working in noisy environments.
- Occasionally working in hazardous conditions: near highways or heavy traffic.
- Frequent sedentary work that primarily involves sitting/standing.
- Constant light work that includes moving objects up to 20 pounds.
- Frequent medium work that includes moving objects up to 50 pounds.
- Occasional heavy work that includes moving objects up to 100 pounds or more.
Salary & Equity:
- In this role, you’ll receive a starting salary of $57,200 as well as stock options.