Flight Safety Management & QA Manager

MRO Holdings Inc.; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

MRO Holdings Inc. in Jacksonville, FL seeks a Safety Management System (SMS) and Quality Assurance (QA) Manager to develop and administer the Flightstar SMS in compliance with FAA regulations and ICAO guidelines.

The role oversees QA programs, internal evaluations, and the SMS database supporting safety operations. The successful candidate will lead cross-department risk processes, coordinate with FAA/ICAO/EASA, and drive data-driven safety improvements.

Qualifications

• Bachelor’s degree in an Aviation or Safety discipline, Business Management, or related degree; three (3) or more years’ experience in aviation safety; or equivalent combination of education and experience.

Responsibilities

• Develop and administer the Flightstar SMS per FAA 14 CFR Part 5, AC 120-92B, ICAO 9859.
• Plan, lead and coordinate risk working groups across departments.
• Plan and administer Safety Review Boards (SRB).
• Manage relationships with FAA, ICAO, EASA and other authorities for SMS development.
• Research, analyze and develop hazard identification processes to enhance SMS.
• Coordinate change management, risk assessments and safety analysis within SMS.
• Develop, compile and distribute SMS data analyses, trends, and safety recommendations.
• Track safety recommendations, hazards, risks, root causes, and corrective actions; ensure accuracy and follow-up.
• Assist in event-specific investigations including aircraft incidents, OSHA, etc.
• Prepare monthly audit scope, findings, root causes, and corrective actions reports.
• Manage and monitor Just Culture program effectiveness.
• Provide safety and SMS training to employees.
• Supervise QA Auditors and the Technical Librarian.
• Oversee FAA and international regulatory affairs.
• Serve as customer liaison during audits.

Skills

Training programs

Safety risk management

Project management

Reading comprehension

Oral and written communication

Aviation safety & quality

Education

Bachelor’s degree in Aviation Safety / Safety discipline

Tools

Microsoft Office (Project, Visio, SharePoint)

Database management

Job description

MRO Holdings Inc. in Jacksonville, FL seeks a Safety Management System (SMS) and Quality Assurance (QA) Manager to develop and administer the Flightstar SMS in compliance with FAA regulations and ICAO guidelines.

The role oversees QA programs, internal evaluations, and the SMS database supporting safety operations. The successful candidate will lead cross-department risk processes, coordinate with FAA/ICAO/EASA, and drive data-driven safety improvements.