Flight Operations Service Specialist

Aviation Performance Solutions LLC.; Mesa (AZ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation & Sick Time

Company Health Insurance

Tuition Reimbursement

Uniform provided

Job summary

Aviation Performance Solutions LLC in Mesa, AZ is seeking a Full-time Flight Operations Service Specialist (FOSS) to join a fast-growing aviation company. No prior aviation skills required; training provided.

You will prep aircraft, assist pilots and customers, manage check-in, and help ensure safe, efficient flight operations. The role demands a proactive, team-oriented attitude and flexibility to work mornings.

Qualifications

• Safety-conscious with integrity
• Teamwork and customer focus
• Able to pass FAA drug screen and maintain sobriety
• Physically fit and able to work indoors/outdoors
• Strong time management and organization
• Able to work with diverse people
• Self-starter who works independently
• Good administrative and phone skills are a plus

Responsibilities

• Prep small planes: fueling, oil, cockpit cleaning
• Assist pilots/technicians with pre-flight needs
• Assist customers with parachutes and cockpit seating
• Support operations to ensure safe ramp flow and scheduling
• Check-in customers and explain flight maneuvers
• Prepare customers (flight suits, helmets, callsigns, photos)
• Ensure customer safety on ramp and aircraft
• Run company errands as needed
• Perform duties assigned by management
• Maintain facility cleanliness and supplies

Skills

Safety orientation

Team player

Drug screen capable

Physical fitness

Time management

Diversity friendly

Independent worker

Customer service

Job description

Aviation Performance Solutions (www.apstraining.com) is currently seeking a Full-time Flight Operations Service Specialist (FOSS) to start immediately in an exciting, action-packed aviation company that is growing rapidly. No aviation skills needed.

Qualifications:

• No aviation skills needed; company will provide training.
• Safety conscious individual with a strong character of integrity.
• Must be physically fit and willing to work both inside and outside during all seasons.
• Self-starter who works independently.
• Ability to organize, plan, and divide time between tasks and different activities.
• Must have sound judgment and high situational awareness.
• Outgoing personality with emphasis on positive attitude, teamwork, customer satisfaction and company growth.
• Ability to work with people of different personalities and cultures.
• Minimal administrative and phone skills are required.

Must be prepared to work 5 days a week Monday - Friday. Hours range from 5:15am - 3:45pm (depending on season). Must have reliable transportation.

Must be able to pass a drug screen in accordance with FAA guidelines.

Description:

• Prep small planes (fuel, oil, cockpits, cleaning inside and outside, detailing)
• Assist Pilots/Mechanic with operations (any pre-flight needs)
• Assist customers in putting on parachutes and strapping in aircraft cockpits
• Work with other team members to ensure safe operational flow
• Organize time and priorities to accommodate scheduling and customer needs
• Receive, Direct and Host customers (ensure customer check-in, visit with customers and families, explain flight maneuvers)
• Prep customers (assign flight suits, helmet-fitting, call signs, take photos/video)
• Ensure customer safety on airport ramp and aircraft
• Run company errands
• Perform additional duties assigned by management
• Prep facility for incoming customers (general cleanliness, trash removal, supplies, etc)

Physical requirements:

• 190 lbs. max weight
• Ability to assist in pushing out small aircraft
• Ability to push 55-gallon oil drum on wheels
• Ability to uphold company grooming standards

Employee Benefits:

• Fun, exciting, family-oriented work environment
• Paid Holidays
• Paid Vacation & Sick Time
• Potential quarterly bonuses
• Free yearly aerobatic flight for yourself or to be gifted (fewer than 5% of people have experienced this type of flight)
• Opportunity for lunches to be provided
• Company Paid Health, Dental, Vision, and Life Insurance
• Continuing Education and Professional Development with Tuition Reimbursement
• Uniform shirts and hats provided

Aviation Performance Solutions provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected characteristic as outlined by federal, state, or local laws.