Entry-Level Flight Ops & Customer Specialist

Aviation Performance Solutions LLC.; Mesa (AZ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation & Sick Time

Company Health Insurance

Tuition Reimbursement

Uniform provided

Job summary

Aviation Performance Solutions LLC in Mesa, AZ is seeking a Full-time Flight Operations Service Specialist (FOSS) to join a fast-growing aviation company. No prior aviation skills required; training provided.

You will prep aircraft, assist pilots and customers, manage check-in, and help ensure safe, efficient flight operations. The role demands a proactive, team-oriented attitude and flexibility to work mornings.

Qualifications

• Safety-conscious with integrity
• Teamwork and customer focus
• Able to pass FAA drug screen and maintain sobriety
• Physically fit and able to work indoors/outdoors
• Strong time management and organization
• Able to work with diverse people
• Self-starter who works independently
• Good administrative and phone skills are a plus

Responsibilities

• Prep small planes: fueling, oil, cockpit cleaning
• Assist pilots/technicians with pre-flight needs
• Assist customers with parachutes and cockpit seating
• Support operations to ensure safe ramp flow and scheduling
• Check-in customers and explain flight maneuvers
• Prepare customers (flight suits, helmets, callsigns, photos)
• Ensure customer safety on ramp and aircraft
• Run company errands as needed
• Perform duties assigned by management
• Maintain facility cleanliness and supplies

Skills

Safety orientation

Team player

Drug screen capable

Physical fitness

Time management

Diversity friendly

Independent worker

Customer service

Job description

Aviation Performance Solutions LLC in Mesa, AZ is seeking a Full-time Flight Operations Service Specialist (FOSS) to join a fast-growing aviation company. No prior aviation skills required; training provided.

You will prep aircraft, assist pilots and customers, manage check-in, and help ensure safe, efficient flight operations. The role demands a proactive, team-oriented attitude and flexibility to work mornings.