Flight Operations Leader: Safety, Service & Growth

Xtrordinair Aircraft Management; Fort Worth (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K (coming soon)

Paid Time Off

Potential bonuses

Job summary

Xtrordinair Aircraft Management in Fort Worth, TX is seeking a Flight Coordinator Manager to lead the Flight Coordination and Customer Service team, oversee daily flight schedules, and ensure safe, compliant operations while delivering exceptional client service. The ideal candidate is a servant leader who can guide a team, manage multiple priorities, and strengthen operational systems.

Experience with Part 91/135, TSA requirements, and aviation security is preferred; flexibility for after-hours

Qualifications

• College or technical degree required; degree need not be aviation-related.
• Prior Part 91 and/or Part 135 dispatch, flight coordination, or aviation operations experience.
• Experience with TSA requirements, security programs, passenger vetting, or aviation security compliance.
• Leadership, supervisory, or team-management experience.
• Strong customer service background with excellent communication skills.
• Strong decision-making, organizational, and problem-solving abilities.
• Ability to stay calm and lead during time-sensitive or irregular operations.
• Ability to manage multiple flights, employees, clients, and priorities simultaneously.
• High level of accuracy and attention to detail.
• Flexible schedule including evenings, weekends, holidays, and after-hours coverage as needed.
• Ability to complete required pre-employment and random drug screenings.

Responsibilities

• Lead, supervise, schedule, and support Flight Coordinators and Customer Service Representatives.
• Oversee daily flight schedules and ensure operational logistics are completed accurately and on time.
• Serve as escalation point for operational, scheduling, and client-related matters.
• Monitor flights, weather, NOTAMs, airport conditions, and aircraft status.
• Coordinate with flight crews, maintenance, FBOs, vendors, and clients.
• Arrange and oversee trip-related services and review itineraries and documents for accuracy.

Skills

Leadership

Customer service

Scheduling

Communication

Problem solving

Education

College or technical degree

Tools

Schedaero

Avinode

Microsoft 365

Job description

Xtrordinair Aircraft Management in Fort Worth, TX is seeking a Flight Coordinator Manager to lead the Flight Coordination and Customer Service team, oversee daily flight schedules, and ensure safe, compliant operations while delivering exceptional client service. The ideal candidate is a servant leader who can guide a team, manage multiple priorities, and strengthen operational systems.

Experience with Part 91/135, TSA requirements, and aviation security is preferred; flexibility for after-hours