Flight Operations Coordinator - WA

CSI Aviation, INC; Tacoma (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

CSI Aviation, Inc. is seeking a Flight Operations Coordinator to support field offices in optimizing transportation processing and flight logistics.

The role focuses on identifying individuals needing transportation and coordinating their placement on scheduled flights while ensuring compliance and efficient interoffice coordination in a fast-paced environment in the Seattle/Tacoma area, onsite. You will work with transportation and logistics teams to maintain accurate mission status records,

Qualifications

• Bachelor’s degree in Criminal Justice, Public Administration, Homeland Security or related field.
• Experience managing data in mission tracking systems with high accuracy.
• Ability to verify documentation and ensure compliance with regulations.

Responsibilities

• Support field offices to streamline transportation and flight logistics.
• Identify inefficiencies and recommend improvements to enhance operational effectiveness.
• Review records to identify individuals needing transportation and verify documentation.
• Coordinate scheduling and manifesting of individuals onto scheduled flights.
• Maintain accurate mission status records and use internal systems to track metrics.
• Ensure all actions comply with federal regulations and audit readiness.
• Serve as liaison between field offices, transportation units, and headquarters.

Skills

Organizational skills

Time management

Attention to detail

Communication skills

Decision making

Multitasking

Problem solving

Education

Bachelor's degree in Criminal Justice / Public Administration / Homeland Security

Tools

Mission tracking systems

Internal government databases

Job description

FLIGHT OPERATIONS COORDINATOR

JOB SUMMARY

Supports field offices in optimizing operational workflows related to transportation processing and flight logistics. This role focuses on identifying individuals requiring transportation and coordinating their placement on scheduled flights. The position plays a critical role in improving efficiency, ensuring compliance and enhancing interoffice coordination. Work is performed in a fast-paced, high-visibility, high-stress environment where priorities may shift quickly. The position requires the ability to remain focused, assess situations, make sound decisions, manage competing priorities and perform at a high level under pressure while representing the organization in a professional manner. This position will be in the Seattle/Tacoma area and will be onsite.

ESSENTIAL TASKS/FUNCTIONS

Operational Support & Process Improvement

• Assist field offices in streamlining systems and workflows related to transportation and flight logistics
• Identify inefficiencies and recommend improvements to enhance operational effectiveness

Identification & Verification

• Review records to identify individuals needing transportation
• Verifying all documentation meets requirements

Flight Manifest Coordination

• Coordinate the scheduling and manifesting of individuals onto scheduled flights
• Collaborate with transportation and logistics teams to ensure accurate and timely placement

Data Management & Tracking

• Maintain accurate records of mission status and flight assignments
• Utilize internal systems to track and report operational metrics

Compliance & Policy Adherence

• Ensure all actions comply with federal regulations, agency policies, and legal requirements
• Support audit readiness and documentation standards

Interoffice Communication

• Serve as a liaison between field offices, transportation units, and headquarters
• Provide updates, resolve discrepancies, and ensure alignment across teams

JOB REQUIREMENTS

Special Requirements

This position supports specialized law enforcement operations and has stringent employment pre-qualifications.

• Must be US Citizen, currently live in the US and have lived within the US for 3 of the past 5 years (only exception is for military service or US Federal duty performed outside US)
• Must be able to verify the employee identity and pass a detailed Federal Background Check tailored to law enforcement consdierations
• May be required to sign a Non-Disclosure Agreement

Minimum Requirements

Education: Bachelor’s degree in Criminal Justice, Public Administration, Homeland Security, Business Administration, or a related field; or equivalent combination of education and relevant experience

Experience:

• Experience managing data in mission tracking systems or databases with a high level of accuracy and attention to detail

Core Skills & Abilities

• Strong organizational and time management skills
• Ability to analyze complex situations and make timely decisions
• High attention to detail with a focus on accuracy and compliance
• Effective written and verbal communication skills
• Ability to manage multiple tasks simultaneously in a high-pressure environment
• Strong problem-solving and critical thinking abilities

Preferred Qualifications

• Experience supporting transportation logistics
• Familiarity with federal regulations, compliance standards, and audit requirements
• Experience working in law enforcement, government, or regulatory environment
• Knowledge of internal government databases
• Ability to analyze operational workflows and recommend process improvements
• Experience preparing reports, metrics, and performance summaries for leadership

CSI Aviation, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.