Flight Operations Coordinator - On-Site, 24/7

SkyChefs; Dallas (TX); On-site; USD 17,000 - 27,000; Full time

Job summary

SkyChefs in Dallas is seeking a Flight Coordinator to oversee daily quality checks for international flights, both in-house and on the field, with a 24/7 schedule. You will coordinate with management, customer service, ramp and operations, dispatch drivers, ensure on-time catering, and maintain compliance with HACCP, FDA, and safety SOPs while delivering excellent service.

Responsibilities include maintaining effective communication across teams, handling flight activity and gate changes, and

Qualifications

• Must read, write, and speak English.
• Strong analytical, verbal, written, interpersonal and organizational skills.
• Must interpret and comprehend Menu and Flight Galley Specifications.
• Must have interpersonal communication and customer service and high level of professionalism.
• Must apply safety standards and guidelines: follow all Ramp Safety, AOA Safety & Security Rules and Regulations.
• Must be able to work in extreme heat and/or cold environment.
• Must walk/stoop/bend/stand for entire work shift.
• Must be able to work 24/7 environment (nights, weekends, holidays).
• High School Diploma or equivalent.
• Must have valid driver’s license with safe driving record; CDL a plus.
• Must successfully complete on-the-job driver training program and obtain a SIDA and Customs Seal.

Responsibilities

• Maintain effective communication between SkyChefs’ management, Customer Service, and ramp/operations personnel.
• Assign and dispatch drivers; reassign as necessary.
• Stay informed of flight activity, schedule, and gate changes.
• Ensure timely and safe catering of all flights.
• Troubleshoot and resolve issues; escalate to management as needed.
• Keep management informed of area activities and significant problems.
• Daily use of quality forms for AA, reporting daily feedback from flight checks.
• Ensure compliance with customer specs, quality standards, FDA, HACCP, SOPs and other regulations.
• Ensure on-time delivery and accurate production/catering of flights.
• Monitor HACCP and ramp safety SOP compliance.
• Perform other duties as assigned.
• Must work a 24/7 schedule to meet customer requirements.

Skills

English proficiency

Analytical skills

Interpersonal skills

Organizational skills

Safety compliance

Team player

Flexibility

Customer service

Pressure management

Education

High School Diploma or equivalent

Job description

SkyChefs in Dallas is seeking a Flight Coordinator to oversee daily quality checks for international flights, both in-house and on the field, with a 24/7 schedule. You will coordinate with management, customer service, ramp and operations, dispatch drivers, ensure on-time catering, and maintain compliance with HACCP, FDA, and safety SOPs while delivering excellent service.

Responsibilities include maintaining effective communication across teams, handling flight activity and gate changes, and