Flight Coordinator

SkyChefs; Dallas (TX); In loco; USD 17.000 - 27.000; Tempo pieno

Descrizione del lavoro

SkyChefs in Dallas is seeking a Flight Coordinator to oversee daily quality checks for international flights, both in-house and on the field, with a 24/7 schedule. You will coordinate with management, customer service, ramp and operations, dispatch drivers, ensure on-time catering, and maintain compliance with HACCP, FDA, and safety SOPs while delivering excellent service.

Responsibilities include maintaining effective communication across teams, handling flight activity and gate changes, and

Competenze

• Must read, write, and speak English.
• Strong analytical, verbal, written, interpersonal and organizational skills.
• Must interpret and comprehend Menu and Flight Galley Specifications.
• Must have interpersonal communication and customer service and high level of professionalism.
• Must apply safety standards and guidelines: follow all Ramp Safety, AOA Safety & Security Rules and Regulations.
• Must be able to work in extreme heat and/or cold environment.
• Must walk/stoop/bend/stand for entire work shift.
• Must be able to work 24/7 environment (nights, weekends, holidays).
• High School Diploma or equivalent.
• Must have valid driver’s license with safe driving record; CDL a plus.
• Must successfully complete on-the-job driver training program and obtain a SIDA and Customs Seal.

Mansioni

• Maintain effective communication between SkyChefs’ management, Customer Service, and ramp/operations personnel.
• Assign and dispatch drivers; reassign as necessary.
• Stay informed of flight activity, schedule, and gate changes.
• Ensure timely and safe catering of all flights.
• Troubleshoot and resolve issues; escalate to management as needed.
• Keep management informed of area activities and significant problems.
• Daily use of quality forms for AA, reporting daily feedback from flight checks.
• Ensure compliance with customer specs, quality standards, FDA, HACCP, SOPs and other regulations.
• Ensure on-time delivery and accurate production/catering of flights.
• Monitor HACCP and ramp safety SOP compliance.
• Perform other duties as assigned.
• Must work a 24/7 schedule to meet customer requirements.

Conoscenze

English proficiency

Analytical skills

Interpersonal skills

Organizational skills

Safety compliance

Team player

Flexibility

Customer service

Pressure management

Formazione

High School Diploma or equivalent

Descrizione del lavoro

About Us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Job Title

Flight Coordinator

Job Location

Dallas-USA-75261

Work Location Type

On-Site

Salary Range

$12.34 - 19.48 per hour

Role Purpose Statement

The Flight Coordinator is responsible for performance of daily quality checks for key international flights, both in-house and on the field.

Main Accountabilities

• Maintain effective communication and coordination with and between Sky Chefs’ management and Customer Service personnel and airline ramp and operations personnel
• Assign and dispatch drivers. Reassign as necessary
• Stay informed of flight activity, schedule and gate changes and act accordingly
• Ensure timely and safe catering of all flights
• Troubleshoot and resolve issues and elevate to managements as needed
• Keeps management informed of area activities and of any significant problems
• Assumes other related duties as required or assigned
• Daily use of various quality forms for AA, and report daily feedback of all AA flight checks discoveries
• Ensure compliance with customer specifications, quality standards, FDA, HACCP, SOP and other regulations
• Ensure on-time delivery and accurate production and/or catering of all flights
• Monitor and assist in ensuring compliance with HACCP and ramp safety SOP
• Perform other duties as assigned
• Must be able to work a 24/7 work schedule in order to ensure customer requirements and needs

Knowledge, Skills And Experience

• Must be able to read, write, and speak English
• Strong analytical, verbal, written, interpersonal and organizational skills
• Must be able to interpret and comprehend Menu and Flight Galley Specifications
• Must possess interpersonal communication and customer service and high level of professionalism
• Must be able to apply safety standards and guidelines: follow all Ramp Safety, AOA Safety & Security Rules and Regulations
• Must be able to work in extreme heat and/or cold environment
• Must be able to walk/stoop/bend/stand for entire work shift
• Must have good organizational skills and adaptable to frequent changes
• Must be able to use fingers & hands to handle equipment
• Must be flexible to work in a 24/7 environment (including nights, weekends, holidays subject to change)
• High School Diploma or equivalent
• Must have valid driver’s license with safe driving record; CDL a plus
• Must successfully complete on-the-job driver training program and obtain a SIDA and Customs Seal
• Must be in current position for 60 days. Good attendance record
• Must have ability to work under pressure while maintaining composure
• Must be a team player, with the ability to work a flexible schedule

SkyChefs is an EEO and Affirmitive Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.