Airline Catering Ops Coordinator (24/7)

Lsg Group; San Francisco (CA); Hybrid; USD 48,000 - 60,000; Full time

Benefits offered by this job

Employee assistance program

Health insurance

Paid time off

Vision insurance

Job summary

Tier1usa in San Francisco is seeking an Airline Coordinator to perform daily quality checks for key international flights, both in-house and on the field, ensuring on-time delivery and compliance with FDA, HACCP, SOP.

You will coordinate with LSG Sky Chefs’ management, Customer Service, ramp and operations, assign drivers, monitor flight activity and changes, and troubleshoot issues to keep operations smooth in a 24/7 schedule.

Qualifications

• Must read, write, and speak English.
• Strong analytical and organizational skills with attention to detail.
• Ability to interpret and work with flight/galley specifications.
• Demonstrated customer service and professional demeanor.

Responsibilities

• Maintain effective communication and coordination with LSG Sky Chefs’ management and Customer Service personnel and airline ramp and operations personnel
• Assign and dispatch drivers. Reassign as necessary
• Stay informed of flight activity, schedule and gate changes and act accordingly
• Ensure timely and safe catering of all flights
• Troubleshoot and resolve issues and elevate to management as needed
• Keeps management informed of area activities and of any significant problems
• Assumes other related duties as required or assigned
• Daily use of various quality forms for AA, and report daily feedback of all AA flight checks discoveries
• Ensure compliance with customer specifications, quality standards, FDA, HACCP, SOP and other regulations
• Ensure on-time delivery and accurate production and/or catering of all flights
• Monitor and assist in ensuring compliance with HACCP and ramp safety SOP
• Perform other duties as assigned
• Must be able to work a 24/7 work schedule in order to ensure customer requirements and needs

Skills

Strong communication

Analytical skills

Organizational skills

Customer service orientation

Team player

Flexible schedule

Fluent English

Education

High School Diploma or equivalent

Job description

Tier1usa in San Francisco is seeking an Airline Coordinator to perform daily quality checks for key international flights, both in-house and on the field, ensuring on-time delivery and compliance with FDA, HACCP, SOP.

You will coordinate with LSG Sky Chefs’ management, Customer Service, ramp and operations, assign drivers, monitor flight activity and changes, and troubleshoot issues to keep operations smooth in a 24/7 schedule.