Flight Data Reception and Records Operations Associate

Embry-Riddle Aeronautical University; Daytona Beach (FL); On-site; USD 21,025 - 29,945; Full time

Benefits offered by this job

Generous Time Off

Tuition Coverage

Retirement Contributions

Personal Leave

Job summary

Embry-Riddle Aeronautical University in Daytona Beach, FL is seeking a Flight Data Reception and Records Operations Associate to coordinate at the FD&C Department. This role serves as the first point of contact for students, faculty, and regulatory documentation, ensuring accurate intake, processing, and routing of flight training records to the FAA.

The position requires independent judgment, strong coordination, and meticulous attention to detail, as errors can impact certification eligibility

Qualifications

• Analytical skill set with in‑depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end‑user applications such as ETA.
• Familiarity with flight training paperwork and lingo, preferred.
• Associate's Degree or higher; Bachelor's preferred.

Responsibilities

• Receive students and colleagues at the reception desk.
• Answer the phone and emails.
• Review documentation for errors and scanning documents to support the process.
• Perform data entry and workflow management.
• Workflow and systems management.
• Supporting the needs of the Analysts, Specialist, ACR and Manager.
• Guiding student assistants in support of those tasks.

Skills

Analytical skills

Attention to detail

Communication skills

Education

Associate's Degree

Bachelor's degree preferred

Tools

Microsoft Office

ETA software

Job description

Opportunity

The Flight Department seeks a Flight Data Reception and Records Operations Associate to serve as a central point of coordination within the Flight Data & Certification (FD&C) Department. This position functions as the first point of contact for students, faculty, staff, and regulatory documentation, ensuring the accurate intake, processing, and routing of high‑volume, high‑risk flight training records that are ultimately submitted to the Federal Aviation Administration (FAA). This role requires independent judgment, sustained attention to detail, and advanced coordination skills, as errors or delays can directly impact student certification eligibility, check ride scheduling, regulatory compliance, and institutional standing with federal agencies. The position operates with minimal direct supervision and plays a vital role in maintaining workflow continuity across analysts, specialists, ACRs, and departmental leadership.

Responsibilities

• Receiving students and colleagues at the reception desk
• Answering the phone and emails
• Reviewing documentation for errors and scanning documents to support the process
• Performing data entry
• Workflow and systems management
• Supporting the needs of the Analysts, Specialist, ACR and Manager
• Guiding student assistants in support of those tasks

Benefits

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution—without a vesting period.
• Personal Leave: Relax with 15 days of personal leave for non‑exempt employees or 18 days for exempt full‑time employees in your first year.

Compensation

The hourly range for this role is up to $18.50. The final offer will be based on the candidate's skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Qualifications

• An analytical skill set with in‑depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end‑user applications such as ETA.
• Familiarity with flight training paperwork and lingo, preferred.
• Associate's Degree or higher; Bachelor's preferred.

Equal Opportunity Statement

Embry‑Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry‑Riddle makes employment decisions—including hiring, promotions, compensation, and other terms of employment—based on individual merit, qualifications, and abilities. Embry‑Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry‑Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school‑administered programs or activities. For further information, please visit our website.