Flight Coordinator

DO & CO; New York (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Hourly pay

Daily meals

Career development

Global hospitality industry

Job summary

DO & CO is seeking a dynamic Flight Coordinator to join our New York team. This role requires a valid driver’s license and eligibility for the PANYNJ ID to support on-site operations for our luxury airline catering and event services.

You will coordinate with production, inventory, and flight crews, ensure on-time handovers, and maintain high quality standards in a refrigerated environment, while delivering exceptional hospitality across all flight services.

Qualifications

• Must have a valid driver’s license.
• At least 2 years of relevant experience, preferably in customer service.
• Must be eligible for PANYNJ ID per TSA regulations.
• Proficient with basic computer use and systems navigation.
• Strong planning, coordination, and organizational skills.
• Excellent verbal and written communication abilities.
• Hands-on, proactive team player with task execution.
• Able to work in a refrigerated environment for 70% of shifts.
• English reading/writing fluency; Spanish is a plus.
• Flexible schedule including weekends and holidays.

Responsibilities

• Maintain clear, professional communication across operations.
• Ensure production processes meet standards and deadlines for aircraft handover.
• Verify products and trolleys meet quality and customer specifications.
• Conduct inventory counts and pack equipment in a refrigerated setting.
• Identify opportunities for process improvements and efficiency gains.
• Confirm that special meals and counts are prepared and allocated for each flight.
• Collaborate with the Food Packing team and support assembly line in refrigerated environment.
• Perform other duties as assigned while upholding DO & CO standards.

Skills

Valid driver's license

2+ years experience

PANYNJ ID eligibility

Computer literacy

Planning & organization

Verbal & written communication

Teamwork & leadship

Refrigerated environment

Spanish (plus)

Flexible schedule

Job description

We have an incredible opportunity for a dynamic Flight Coordinator to join our growing New York Team!

Attention: Must possess a valid driver’s license and meet all eligibility requirements to obtain a Port Authority of NY/NJ (PANYNJ) ID to qualify for this position.

About DO & CO

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly - sometimes beyond our own expectations.

Responsibilities:

• Maintain clear and professional communication across all operational channels, promptly distributing incoming information to the appropriate departments.
• Ensure all production processes meet established quality standards and deadlines to guarantee the accurate, on‑time handover of DO & CO’s high‑end products directly to the aircraft crew.
• Verify that all products and trolleys consistently meet the highest quality standards and are delivered according to customer specifications.
• Conduct physical inventory counts and pack additional equipment or products as needed, working inside a refrigerated environment.
• Identify opportunities for process improvements and provide suggestions to enhance operational efficiency and customer service.
• Confirm that all special meals and correct meal counts are prepared, packed, and accurately assigned for each flight.
• Collaborate with the Food Packing team and support the assembly line when necessary, including tray setup, food preparation, and packaging in a refrigerated environment.
• Perform other duties as assigned by management while upholding DO & CO’s operational and quality standards.

Qualifications:

• Valid driver’s license required.
• Minimum of 2 years of relevant experience, preferably in customer service or a similar field.
• Must meet all requirements necessary to obtain a Port Authority of NY/NJ (PANYNJ) ID badge, in accordance with TSA regulations (49 CFR §1542.209).
• Proficient in basic computer use and systems navigation.
• Strong planning, coordination, and organizational skills.
• Excellent verbal and written communication abilities.
• Hands‑on and proactive approach to teamwork and task execution.
• Comfortable working at least 70% of the shift in a cooler/refrigerated environment.
• Ability to thrive in a fast‑paced environment and work effectively while meeting stringent deadlines.
• Strong teamwork and leadership capabilities.
• Must be able to read, write, and communicate clearly in English; bilingual in Spanish is a plus.
• Must have a flexible schedule to support business operations, including weekends and holidays as needed.

What We Offer:

• Pay rate: $22.50 hourly.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.

Diversity & Inclusion Statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.