Flight Communications Specialist

OSF HealthCare; Illinois; On-site; USD 32,000 - 38,000; Full time

Job summary

OSF HealthCare is seeking a Flight Communications Specialist to join the Life Flight Team. You will receive all calls for Life Flight and dispatch crews accordingly, coordinating with OSF Aviation and other medical helicopters into the Peoria area.

The role requires strict adherence to procedures while adapting to dynamic conditions. Candidates should have a high school diploma and at least 2 years in firefighter/EMT/medical communications or 911 dispatch; preferred is EMT/Paramedic with 5+

Qualifications

• Requires high school diploma.
• Requires a minimum of 2 years of experience in Firefighter, EMT, Medical Communications, 9-1-1 Emergency Dispatch, or Flight Communications.
• Preferred: EMT/Paramedic with 5+ years of experience or related certifications.

Responsibilities

• Receive calls requesting Life Flight and dispatch flight crews per procedures.
• Coordinate with OSF Aviation aircraft and other medical helicopters to the Peoria area.
• Follow policies but adapt to changing situations as needed.
• Maintain professionalism in all situations.

Skills

Emergency Dispatch

EMS

Flight Communications

Maps/Mapping

Education

High school diploma

Tools

Google Maps

Microsoft Excel

Dropbox

Job description

Total Rewards

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $23.35 - $27.48/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

Overview

POSITION SUMMARY:

The Flight Communications Specialist is a critical part of the OSF Life Flight Team. The Flight Communications Specialist receives all calls requesting Life Flight and dispatches the flight crews according to established procedures. The Flight Communications Specialist also flight follows with all OSF Aviation aircraft and with any other medical helicopter flying into the Peoria area. The Flight Communications Specialist exhibits professionalism at all times in all situations. The Flight Communications Specialist must be able to follow policy and procedures but also be able to adapt to changing situations as needed.

Qualifications

REQUIRED QUALIFICATIONS:

• Requires high school diploma
• Requires a minimum of 2 years of experience in the following:
  • Firefighter, EMT, Medical Communications, 9-1-1 Emergency Dispatch, or Flight Communications.

PREFERRED QUALIFICATIONS:

• Current Emergency Medical Technician - Basic, Intermediate or Paramedic with a minimum of 5 years of experience
• Previous experience/employment for Air Medical Communication Services
• Certified Flight Communicator certification (or must obtain within the first year of employment)
• Knowledge in the use of Google Maps, Google Earth, Delorme Street Atlas, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook and Dropbox
• The ability and skill to use computers to document entries into the CAD system and to utilize mapping software
• Basic knowledge of the State of Illinois and the geographical locations of cities / interstates within the state
• The ability to adjust varying workloads
• The ability to perform self-directed work while following established protocols and procedures
• Excellent written and verbal communication skills

OSF HealthCare is an Equal Opportunity Employer.