Flight Academy Lead Dispatcher/Compliance Coordinator

Indiana State University; Terre Town (IN); On-site; USD 17,000 - 24,000; Part time

Job summary

Indiana State University is seeking a Flight Academy Lead Dispatcher/Compliance Coordinator to oversee dispatchers, record-keeping, and FAA compliance for student flight/ground training at ISU Flight Academy.

The role includes supervising dispatchers, auditing enrollment and student records, and ensuring adherence to FAA requirements. A valid driver's license is required, and prior aviation/educational experience is preferred.

Qualifications

• High School diploma or GED is required.
• Must possess a valid driver's license.
• Experience in aviation or educational environment is preferred.

Responsibilities

• The Lead Dispatcher/Compliance Coordinator reports to the Chief Instructor to ensure flight training policies are followed.
• Perform compliance audits and assist enrollment letters to the FAA.
• Ensure student and instructor records are complete each semester (SOPs, medical, pilot cert, passport/birth cert, exams and graduation dates).
• Verify lessons in MyFBO are completed with signatures and times are accurate in the tracking system.
• Identify 141 graduates and provide Aviation Department data on graduates.
• Help supervise dispatchers to keep the Flight Academy facility and aircraft maintained.

Education

High School diploma or GED

Job description

Flight Academy Lead Dispatcher/Compliance Coordinator

Job Title Flight Academy Lead Dispatcher/Compliance Coordinator

Job Category

Job Category Regular Student Job

Job Type

Job Type Regular Student Jobs

Position Class Code

Position Class Code 82100 Student Employee

Student Pay Grade

Student Pay Grade 999

Hourly Wage/Salary

Hourly Wage/Salary 15.00

Job Summary/Basic Function

The Lead Dispatcher/Compliance Coordinator is responsible for the day-to-day oversight of ISU Flight Academy dispatchers as well as recording-keeping and compliance requirements set forth by the Federal Aviation Administration regarding student flight/ground training at the Indiana State University’s Flight Academy. Additionally, this position is responsible for managing and training dispatchers at the Flight Academy to ensure all duties and responsibilities are met.

Specific Responsibilities

Work Schedule

Hours as assigned depending on availability

Desired Start Date

Desired Start Date 11/09/2026

Open Date

Open Date 11/03/2026

Close Date

Close Date 12/03/2026

Required Relevant Education & Experience

Required Relevant Education & Experience High School diploma or GED

Required Field(s) of Study

AVIATION

Preferred Relevant Education and Experience

Experience in using aircraft tugs and/or lawn tractors.

Driving golf cart and pickup truck.

Supervisory Responsibilities

Supervisory Responsibilities This job has no supervisory responsibilities.

Required Certificates, Licenses and Registrations

Required Certificates, Licenses and Registrations Must possess a valid driver's license

Other Required Certificates, Licenses and Registrations

Preferred Certificates, Licenses and Registrations

Preferred Certificates, Licenses and Registrations Must possess a valid driver's license

Preferred Other Certificates, Licenses and Registrations

Knowledge, Skills and Abilities

Knowledge, Skills and Abilities Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Excellent leadership skills, Experience and knowledge in job related program, Experience in an educational environment preferred, Must be comfortable networking with groups or individuals, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proficiency with Microsoft Office and other computer applications, Proven supervisory skills, Proven verbal and written communication skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community

Other Knowledge, Skills and Abilities

NCAA Guidelines

All employees and staff of ISU are bound by all NCAA , Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.

Job Duties

Essential Duties and Responsibilities

The Lead Dispatcher/Compliance Coordinator will report directly to the Chief Instructor and Assistant Chief Instructor to ensure that the current policies regarding flight training are being followed.

The responsibilities will include compliance audits of the following:

• Assist the Chief Instructor in 30-day enrollment letters to the FAA .
• Help the Ops. Specialist in current student enrollment in a seminar each semester.
• Ensure student and CFI record folders contain up-to-date documents each semester (SOPs, current medical, pilot certificate, passport or birth certificate, date of written exam, date of practical test and results, date of graduation, termination or transfer, etc.).
• Verify all lessons in MyFBO are getting completed (signed by the student and instructor, audit all times on records/times pages to ensure the accuracy of records/times on the current electronic tracking system).
• Properly identify any student graduates that are 141 graduates.
• Provide the Aviation Department data regarding 141 graduates.
• Help assist, manage, and supervise dispatchers to ensure the Flight Academy’s facility and aircraft are cleaned and well maintained.

Career Readiness Competencies

• Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness.
• Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.
• Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.
• Digital Technology: Select and use appropriate technology to accomplish a given task. The individual is also able to apply computing skills to solve problems.
• Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.
• Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.
• Career and Self Development: Identify and articulate one’s skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace.
• Equity and Inclusion: Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals’ differences.

Competency:

Competency: Professionalism/Work Ethic

Required Documents

• Resume
• References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you currently in good academic standing with the University?
  • Yes
  • No
• * Are you currently in good conduct standing with the University?
  • Yes
  • No