Residential Life Break Duty Staff

Indiana State University; Terre Town (IN); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Indiana State University is seeking on-call Residential Life staff to cover duty shifts during Thanksgiving, Winter, and Spring Break periods. The role requires staying in the assigned staff area, managing the duty phone, and completing area checks with prompt response to calls.

Ideal candidates are current Residential Life student staff (RA/SJE/AHD) with strong customer service, communication, and teamwork skills, and willingness to work extended hours during peak events.

Qualifications

• High School diploma or GED required.
• Must be current Residential Life Student Staff (RA/SJE/AHD).
• Ability to multitask and work extended hours during events.

Responsabilités

• Staying in the provided staff assignment during break periods.
• Hold duty phone for assigned area.
• Complete required duty rounds (area checks).
• Respond to calls and emergencies as needed.

Connaissances

Customer service

Communication

Teamwork

Organizational skills

Problem solving

Formation

High School diploma or GED

Description du poste

Please see Special Instructions for more details.

Current Residential Life Staff (Resident Assistants/Social Justice Educator/ AHD ) serving in the on call / duty coverage capacity during the the university break periods of Thanksgiving Break, Winter Break and Spring Break.

Specific Responsibilities

Work Schedule

Scheduled duty shifts

Desired Start Date

Desired Start Date 11/06/2026

Open Date

Open Date 10/29/2026

Close Date

Close Date 11/05/2026

Required Relevant Education & Experience

High School diploma or GED

Required Field(s) of Study

N/A

Preferred Relevant Education and Experience

Must be current Residential Life Student Staff (RA/ SJE / AHD )

Supervisory Responsibilities

This job has no supervisory responsibilities.

Required Certificates, Licenses and Registrations

Other Required Certificates, Licenses and Registrations

Preferred Certificates, Licenses and Registrations

Preferred Other Certificates, Licenses and Registrations

Knowledge, Skills and Abilities

Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Excellent leadership skills, Proven verbal and written communication skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community

Other Knowledge, Skills and Abilities

NCAA Guidelines

All employees and staff of ISU are bound by all NCAA , Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU .

Job Duties

Essential Duties and Responsibilities

Staying in the provided staff assignment in the break area of responsibility, holding duty phone for assigned area, completing required duty rounds (area checks), responding to calls.

Career Readiness Competencies

• Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness.
• Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.
• Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.
• Digital Technology: Select and use appropriate technology to accomplish a given task. The individual is also able to apply computing skills to solve problems.
• Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.
• Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.
• Career and Self Development: Identify and articulate one’s skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace.
• Equity and Inclusion: Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals’ differences.

Competency:

Competency: Critical Thinking/Problem Solving

Competency:

Competency: Professionalism/Work Ethic

Required Documents

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you currently in good academic standing with the University?
  • Yes
  • No
• * Are you currently in good conduct standing with the University?
  • Yes
  • No