Veterinary Front Desk & Client Care Specialist

Station Plaza Veterinary Group; Glen Head (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay

Training & Development

Health Benefits

Pet Care Discounts

Paid Time Off

401(k) Match

Job summary

Station Plaza Veterinary Group in Glen Head, NY is seeking a friendly Veterinary Client Service Representative to join our front desk team. You will greet clients, answer questions, schedule appointments, and maintain accurate records while providing compassionate service.

This front desk role emphasizes organization, clear communication, and teamwork as you support our veterinary professionals. Training is provided, and benefits include health coverage, paid time off, and a 401(k) match.

Qualifications

• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask and prioritize in a busy environment.
• Compassionate, patient, and professional approach to client interactions.
• Comfort working independently and as part of a team.
• Willingness to learn veterinary terminology, systems, and processes.
• Previous veterinary reception or customer service experience is preferred.

Responsibilities

• Greet clients and help create a warm, welcoming experience
• Answer incoming calls and assist with client questions
• Schedule and confirm appointments
• Maintain accurate client and patient records
• Process payments and assist with routine front desk transactions
• Coordinate communication between clients and our medical team
• Help keep the front desk organized and daily workflows running smoothly
• Provide compassionate, professional support to clients throughout their visit

Skills

Communication

Customer Service

Organization

Multitasking

Compassionate

Teamwork

Vet Terminology

Job description

Station Plaza Veterinary Group in Glen Head, NY is seeking a friendly Veterinary Client Service Representative to join our front desk team. You will greet clients, answer questions, schedule appointments, and maintain accurate records while providing compassionate service.

This front desk role emphasizes organization, clear communication, and teamwork as you support our veterinary professionals. Training is provided, and benefits include health coverage, paid time off, and a 401(k) match.