Flexible-Shift Retail Customer Experience Associate

The TJX Companies, Inc.; McHenry (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Healthcare benefits

Job summary

TJ Maxx, part of The TJX Companies, Inc., is seeking team members to deliver exceptional customer service and maintain an inviting store environment in McHenry, IL. You will help customers, process transactions, and support merchandising standards in a fast-paced retail setting.

The role requires strong communication, multi-tasking, and willingness to work a flexible schedule. Join a diverse team with opportunities for growth and development in a leading off-price retailer.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Provide high-quality customer service and help customers find products.
• Process purchases and returns accurately using the store POS system.
• Maintain store cleanliness and organized environment.
• Promote credit and loyalty programs.
• Support merchandising standards and product presentation.
• Assist with store recovery and safety initiatives.

Skills

Customer service

Multi-tasking

Communication skills

Flexible schedule

Tools

POS system

Job description

TJ Maxx, part of The TJX Companies, Inc., is seeking team members to deliver exceptional customer service and maintain an inviting store environment in McHenry, IL. You will help customers, process transactions, and support merchandising standards in a fast-paced retail setting.

The role requires strong communication, multi-tasking, and willingness to work a flexible schedule. Join a diverse team with opportunities for growth and development in a leading off-price retailer.