Retail Customer Experience Associate (Flexible Schedule)

The TJX Companies, Inc.; Hoffman Estates (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Cell phone discounts

Job summary

The TJX Companies, Inc. operates TJ Maxx and other brands and offers a dynamic retail environment in Hoffman Estates, IL. You will engage customers, support store operations, and contribute to a positive team culture while meeting standards for service and presentation.

Ideal candidates bring strong communication and organizational skills, a customer-focused mindset, and a willingness to adapt to varying tasks. Competitive hourly pay and benefits accompany a full-time role at the store level.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to lift heavy objects.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and maintaining store standards.
• Accurately ring purchases and returns and count change.
• Promote credit and loyalty programs.
• Maintain merchandising philosophy and prepare merchandise for the floor.
• Participate in store recovery and keep the store clean and organized.
• Adhere to labor laws, safety policies and loss prevention measures.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting ability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. operates TJ Maxx and other brands and offers a dynamic retail environment in Hoffman Estates, IL. You will engage customers, support store operations, and contribute to a positive team culture while meeting standards for service and presentation.

Ideal candidates bring strong communication and organizational skills, a customer-focused mindset, and a willingness to adapt to varying tasks. Competitive hourly pay and benefits accompany a full-time role at the store level.