Flexible Shift Manager — Lead Crew & Guest Experience

McDonald's; Ludington (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Paid time off

Tuition reimbursement

Training opportunities

Direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s in Michigan is seeking a dedicated Shift Manager to lead crew scheduling, supervise daily operations, and uphold food safety and guest experience standards. You’ll coach teams, ensure smooth service, and contribute to profitability in a fast-paced environment.

Ideal candidates are passionate about serving customers, excel in communication, and demonstrate leadership to guide both crew and managers toward exceptional performance.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Ability to communicate effectively and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
• Supervise and lead food safety and cleanliness measures to meet McDonald's standards.
• Take action: Implement measures around safety, security, inventory, and profitability.
• Foster learning: Encourage training and continued learning within the restaurant.
• Be results-oriented: Drive and expect a high level of performance from the team.

Skills

Customer service

Communication

Team leadership

Job description

McDonald’s in Michigan is seeking a dedicated Shift Manager to lead crew scheduling, supervise daily operations, and uphold food safety and guest experience standards. You’ll coach teams, ensure smooth service, and contribute to profitability in a fast-paced environment.

Ideal candidates are passionate about serving customers, excel in communication, and demonstrate leadership to guide both crew and managers toward exceptional performance.