Flexible Schedule Spa Experience Advisor & Membership Sales

Hand & Stone - Deland; DeLand (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Discounted services

PTO (paid time off)

Job summary

Hand & Stone Massage and Facial Spas in Deland is seeking a Spa Associate to welcome guests, answer phones, and up-sell memberships while delivering exceptional customer service. You will learn the menu of services, assist with scheduling, and help create memorable, five-star experiences for members and guests.

The role involves promoting promotions, maintaining cleanliness, and working 3pm to 9:30pm shifts.

Qualifications

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.
• Work 3pm to 9:30pm shifts.
• Discounted/free services and PTO available if you work qualifying hours/schedules.

Responsibilities

• Greet guests and explain service options.
• Schedule appointments and manage phone inquiries.
• Promote membership programs and promotions to clients.
• Maintain cleanliness and organization of the spa area.
• Coordinate with team to ensure smooth client experiences.
• Support led training sessions and growth opportunities.

Skills

Customer service

Sales

Phone etiquette

Job description

Hand & Stone Massage and Facial Spas in Deland is seeking a Spa Associate to welcome guests, answer phones, and up-sell memberships while delivering exceptional customer service. You will learn the menu of services, assist with scheduling, and help create memorable, five-star experiences for members and guests.

The role involves promoting promotions, maintaining cleanliness, and working 3pm to 9:30pm shifts.