Spa Guest Service & Membership Sales (Evening Shifts)

Hand & Stone Franchise Corp; DeLand (FL); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Training & development

Employee discounts

Opportunity for advancement

Competitive salary

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas in DeLand, FL is seeking a Spa Associate to greet clients, answer phones, and schedule appointments while delivering 5-star experiences during 3pm–9:30pm shifts. You will learn our membership model, promote services, and maintain a welcoming, clean spa environment.

Join a team that emphasizes guest connections, service excellence, and ongoing growth. Training webinars and advancement opportunities support your spa career at Hand & Stone.

Qualifications

• Provide friendly, professional customer service to spa members and guests.
• Meet membership sales goals through informed recommendations and promotions.
• Communicate clearly about services, options, and promotions to clients.

Responsibilities

• Meet membership sales goals and upsell services.
• Provide excellent customer service to members and guests.
• Answer phones, schedule appointments, and manage guest records.
• Maintain spa cleanliness and appearance.
• Communicate promotions and service options to clients.

Skills

Customer service

Sales skills

Communication

Phone etiquette

Job description

Hand & Stone Massage and Facial Spas in DeLand, FL is seeking a Spa Associate to greet clients, answer phones, and schedule appointments while delivering 5-star experiences during 3pm–9:30pm shifts. You will learn our membership model, promote services, and maintain a welcoming, clean spa environment.

Join a team that emphasizes guest connections, service excellence, and ongoing growth. Training webinars and advancement opportunities support your spa career at Hand & Stone.