Flexible Schedule Insurance Receptionist & Customer Care Pro

Julie Weaver - State Farm Agent; Rockford (IL); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Simple IRA

Licensing paid by agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Résumé du poste

Julie Weaver - State Farm Agent is seeking a Receptionist to join the team in Rockford, IL. The role focuses on welcoming customers, scheduling, and maintaining records while identifying opportunities to discuss insurance options.

The ideal candidate is organized, service-minded, and comfortable with sales conversations, CRM usage, and Office applications to support a positive customer experience.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilités

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Connaissances

Communication Skills

Interpersonal Skills

Organizational Skills

Sales Conversations

Customer Service

Outils

Microsoft Office

CRM Systems

Description du poste

Julie Weaver - State Farm Agent is seeking a Receptionist to join the team in Rockford, IL. The role focuses on welcoming customers, scheduling, and maintaining records while identifying opportunities to discuss insurance options.

The ideal candidate is organized, service-minded, and comfortable with sales conversations, CRM usage, and Office applications to support a positive customer experience.