Flexible-Schedule Field Route Technician – Arcade Equipment

Family Entertainment Group; Baton Rouge (LA); On-site; USD 40,000 - 68,000; Full time

Job summary

Family Entertainment Group is seeking a reliable Independent Contract Route Technician to service 1–2 partner locations on a field-based schedule, visiting each site 2–3 times weekly. The contractor will supply their own transportation and tools while maintaining arcade equipment and related systems at partner locations.

The role focuses on hands-on technical work, preventive maintenance, and proactive communication with partners to keep equipment guest-ready.

Qualifications

• Experience repairing arcade equipment, vending equipment, amusement devices, gaming equipment, electronics, or similar mechanical/electrical systems.
• Strong troubleshooting and mechanical aptitude.
• Ability to work independently with minimal supervision.
• Excellent communication and customer service skills.
• Reliable transportation and a valid driver's license.
• Ability to lift up to 50 pounds and perform physical work.

Responsibilities

• Visit assigned locations 2–3 times per week on a service schedule.
• Inspect, clean, test, and perform preventive maintenance on arcade games, cranes, kiosks, card readers, and redemption equipment.
• Troubleshoot and repair common mechanical, electrical, and electronic issues.
• Restock prizes, game cards, and operating supplies as needed.
• Perform crane merchandising, including organizing, filling, and maintaining prize displays to ensure an appealing guest experience.
• Maintain overall cleanliness of games, equipment, and the game area, ensuring all areas remain neat, presentable, and guest‑ready.
• Complete service reports, repair documentation, and inventory updates after each visit.
• Communicate professionally with partner management regarding completed work and equipment needs.
• Report equipment requiring major repairs or replacement.
• Maintain a safe, organized work environment while servicing equipment.

Skills

Troubleshooting

Mechanical aptitude

Independent work

Communication skills

Driver's license

Physical capability

Job description

Family Entertainment Group is seeking a reliable Independent Contract Route Technician to service 1–2 partner locations on a field-based schedule, visiting each site 2–3 times weekly. The contractor will supply their own transportation and tools while maintaining arcade equipment and related systems at partner locations.

The role focuses on hands-on technical work, preventive maintenance, and proactive communication with partners to keep equipment guest-ready.