Insurance Customer Care Specialist – Growth & Flex Schedule

Rick Weissenhofer - State Farm Agent; Oswego Township (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Rick Weissenhofer - State Farm Agent is seeking a Customer Service Representative to join our team. You will deliver exceptional customer experiences by answering inquiries, assisting with policy changes, and coordinating with other team members to meet community needs.

Our agency offers a supportive environment with paid time off, coaching, licensing reimbursement, and opportunities for advancement. We value dependable, empathetic team members who are motivated to grow and serve customers.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service experience

Job description

Rick Weissenhofer - State Farm Agent is seeking a Customer Service Representative to join our team. You will deliver exceptional customer experiences by answering inquiries, assisting with policy changes, and coordinating with other team members to meet community needs.

Our agency offers a supportive environment with paid time off, coaching, licensing reimbursement, and opportunities for advancement. We value dependable, empathetic team members who are motivated to grow and serve customers.