Flexible Retail Sales & Customer Service Associate

storesalesassociate; Jacksonville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

CITITRENDS, Inc. in-store Sales Associate role focuses on delivering outstanding customer service and product knowledge to achieve satisfaction.

You will engage with customers, process transactions, and support merchandising and loss prevention in a fast-paced retail setting.

The role requires a high school diploma and flexibility to work nights and weekends; CITITRENDS is an equal opportunity employer.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Deliver excellent customer service and knowledge of merchandise.
• Process freight and assist with price changes/markdowns.
• Balance registers and handle cash, checks, and cards per policy.
• Assist in merchandising on the sales floor according to stock levels.
• Explain exchange/refund policies to customers.
• Maintain cleanliness and safety in store and fitting rooms as required.
• Support store management with loss prevention procedures.
• Provide a professional, neat appearance and wear a name tag.
• Perform other duties as assigned.

Skills

Excellent communication

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. in-store Sales Associate role focuses on delivering outstanding customer service and product knowledge to achieve satisfaction.

You will engage with customers, process transactions, and support merchandising and loss prevention in a fast-paced retail setting.

The role requires a high school diploma and flexibility to work nights and weekends; CITITRENDS is an equal opportunity employer.