Flexible Retail Sales Associate - Softlines

Navy Exchange Service Command; Annapolis (MD); On-site; USD 17,000 - 24,000; Full time

Job summary

Navy Exchange Service Command in Annapolis, MD seeks a Sales Associate - Softlines (Flex). You will be the face of our brand, assist customers, and highlight our products and promotions to meet their needs.

This role requires a friendly, outgoing demeanor, strong communication, and the ability to learn product details. Flexible hours and a fast-paced retail environment are part of daily life at our organization.

Qualifications

• Customer service experience is preferred but not required.
• Strong communication skills are essential.
• Able to work a flexible schedule, including some evenings and weekends.
• Basic math skills and comfort with cash handling.
• Retail experience is a plus but not mandatory.

Responsibilities

• Proactively engage and assist customers.
• Keep the store appearance clean and organized.
• Cross-sell and upsell based on customer needs and promotions.
• Handle POS transactions, including returns, discounts, and receipts.
• Participate in inventory checks and maintain accurate ticketing.

Skills

Customer service

Interpersonal communication

Cash handling

POS systems

Product knowledge

Education

High school diploma or equivalent

Tools

POS software

Inventory systems

Job description

Navy Exchange Service Command in Annapolis, MD seeks a Sales Associate - Softlines (Flex). You will be the face of our brand, assist customers, and highlight our products and promotions to meet their needs.

This role requires a friendly, outgoing demeanor, strong communication, and the ability to learn product details. Flexible hours and a fast-paced retail environment are part of daily life at our organization.