Flexible Retail Operations Specialist — Loan Processing

Longbridge Financial; Houston (TX); On-site; USD 52,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

FSA/HSA

401(k) match

Paid time off

Job summary

Longbridge Financial is seeking a Retail Operations Flex Specialist to support multiple teams by managing a diverse loan file portfolio, ensuring timely processing and excellent service. Coverage for PTO in Retail Processing is included, with overflow loans and related mortgage duties as assigned.

Two locations are available: Houston, TX and Paramus, NJ. Primary duties include processing applications, coordinating with loan officers and title companies, underwriting conditions, and LOS

Qualifications

• At least 3 years in a loan processing environment.
• Ability to work independently.
• Proven ability to work in a collaborative, team-oriented environment.
• Previous mortgage processing experience required.
• High School diploma or equivalent.
• Intermediate knowledge of mortgage loan documents, loan origination and underwriting guidelines.
• Strong verbal and written communication skills.
• Ability to read, analyze, and interpret procedures, manuals, policies, and regulations.
• Proficient with Microsoft Word, Excel, Outlook, and Teams.

Responsibilities

• Process applications for submission to underwriting.
• Work with loan officers, borrowers, underwriters, closers, AMC’s and title companies.
• Works with third parties to obtain conditions.
• Scanning and uploading file documentation into LOS.
• Clear loan conditions with applicants and communicating with loan officers.
• Analyze Credit, income, tax returns and asset documents.
• File follow-up and notation in accordance with policy.
• Ensure confidentiality of client files.
• Provide coverage in Retail Operations and related departments, helping to ensure continuity and consistency in service.
• Provide functional support as needed, adjusting priorities to meet fluctuating workloads and departmental requirements.
• Respond proactively to varying business demands by assisting multiple teams and helping maintain service and productivity standards.

Skills

Independent work

Team player

Mortgage processing

High School diploma

MS Office

Communication skills

Multitasking

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Excel

MS Outlook

MS Teams

Job description

Longbridge Financial is seeking a Retail Operations Flex Specialist to support multiple teams by managing a diverse loan file portfolio, ensuring timely processing and excellent service. Coverage for PTO in Retail Processing is included, with overflow loans and related mortgage duties as assigned.

Two locations are available: Houston, TX and Paramus, NJ. Primary duties include processing applications, coordinating with loan officers and title companies, underwriting conditions, and LOS