Flexible Retail Customer Experience Associate

The TJX Companies, Inc.; Portsmouth (NH); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

Marshalls at The TJX Companies, Portsmouth NH is seeking a customer-focused team member to deliver an outstanding shopping experience. You will engage with customers, uphold store standards, assist with merchandising, and support daily store operations in a fast-paced environment.

You may be cross-trained across areas, promote credit and loyalty programs, and help maintain a clean, organized sales floor while delivering friendly, responsive service.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changes.
• Ability to lift heavy objects with or without accommodation.
• Retail customer experience is preferred.

Responsibilities

• Role models customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back according to procedures.
• Maintains merchandising standards and prepares merchandise for the floor.
• Initiates and participates in store recovery and safety efforts.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organizational skills

Multitasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

Marshalls at The TJX Companies, Portsmouth NH is seeking a customer-focused team member to deliver an outstanding shopping experience. You will engage with customers, uphold store standards, assist with merchandising, and support daily store operations in a fast-paced environment.

You may be cross-trained across areas, promote credit and loyalty programs, and help maintain a clean, organized sales floor while delivering friendly, responsive service.