Retail Operations & Customer Experience Associate

The TJX Companies, Inc.; Alexandria (VA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

Employee Assistance Program (EAP)

Smoking cessation program

Bereavement leave

401(k) contributions

Dependant care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Job summary

The TJX Companies, Inc. is seeking team members for TJ Maxx store operations in Alexandria. You will deliver a highly satisfying customer experience, maintain a clean store environment, and support merchandising and loss-prevention standards.

Responsibilities include greeting customers, assisting with purchases, processing transactions, and contributing to a positive store culture. The role emphasizes adaptability, collaboration, and safety in a fast-paced retail setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Model and deliver exceptional customer service to every guest.
• Ring up sales, process returns, and manage cash per procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and organize the sales floor.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking team members for TJ Maxx store operations in Alexandria. You will deliver a highly satisfying customer experience, maintain a clean store environment, and support merchandising and loss-prevention standards.

Responsibilities include greeting customers, assisting with purchases, processing transactions, and contributing to a positive store culture. The role emphasizes adaptability, collaboration, and safety in a fast-paced retail setting.