Flexible Operations Lead for Member Experience & Admin

i2i Workforce; Castle Rock (CO); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Exempt salary range 60,000/year - 70,0

17 paid holidays, plus accrued PTO

Medical, dental, and vision benefits

3% employer match on SIMPLE IRA

Job summary

The Castle Rock Chamber invites an Operations Manager to join a welcoming team in Castle Rock, CO. The role focuses on delivering a positive experience for members and guests, managing daily office functions, and supporting programs and events with professionalism.

Responsibilities include bookkeeping, invoicing, membership support, and collaboration with leadership. A flexible schedule and travel to program locations are expected as part of a dynamic community-focused organization.

Qualifications

• Professional appearance and demeanor
• Strong attention to detail and organization
• Office administration experience preferred (2+ years)
• Excellent verbal and written communication skills
• Flexible hours for meetings and events
• First impressions: greet visitors professionally
• Ability to work in a team and support growth
• Knowledge of Castle Rock area to assist Visitor Center and inquiries
• CRM and MS Office proficiency, social media familiarity, and basic AI tools

Responsibilities

• Daily management of phones, mail, and bookkeeping needs
• Handle invoicing and accounts payable/receivable for Chamber and Foundation
• Office administration and membership support
• Greet visitors and members in the office
• Maintain a clean, professional office environment
• Manage conference room schedules and events setup
• Provide tech support and supply management
• Generate reports for membership management and outreach
• Assist President & CEO and collaborate with the team
• Support Board meetings and record minutes
• Assist with event collateral (signage, maps, marketing)
• Support Shop the Rock and Visitor Center activities
• Liaise with Leads Groups and chamber programs

Skills

Professional appearance

Detail-oriented

Office administration

Communication skills

Flexibility with hours

Team collaboration

Tools

CRM/database management

Microsoft Office 365

Social media platforms

AI for workplace

Job description

The Castle Rock Chamber invites an Operations Manager to join a welcoming team in Castle Rock, CO. The role focuses on delivering a positive experience for members and guests, managing daily office functions, and supporting programs and events with professionalism.

Responsibilities include bookkeeping, invoicing, membership support, and collaboration with leadership. A flexible schedule and travel to program locations are expected as part of a dynamic community-focused organization.