Event Assistant & On-Site Host

Castle Rock, CO; Castle Rock, Northern (CO, KY); Hybrid; USD 21,000 - 30,000; Part time

Job summary

The Town of Castle Rock is seeking a part-time front-desk/guest services helper for event and program operations. You will greet patrons, sell tickets, and provide information about events and facilities.

Responsibilities include cash handling, assist with setup and teardown, and acting as on-site contact for rentals. Must be 16+ with strong customer service and communication skills. Flexible hours including nights and weekends are required.

Qualifications

• An equivalent combination of education, training, and experience may be considered.
• Age Requirement: Must be at least 16 years old
• Experience: 6 months in a public setting providing customer service preferred; or equivalent

Responsibilities

• Greets and directs patrons attending Town events and special programs; provides line assistance and checks IDs.
• Sells and takes tickets; collects fees, handles cash and card payments; completes cash reports for POS systems.
• Provides customer service by responding to patron questions and issues; informs about events and facilities.
• Acts as a customer service representative for the Special Events and Programs department.
• Facilitates event setup, on-site execution, teardown, and equipment storage under supervision.
• Acts as on-site contact for rental and permit event hosts.
• Performs other duties as assigned or required.

Skills

Customer service

Cash handling

Ticketing

Communication

Job description

The Town of Castle Rock is seeking a part-time front-desk/guest services helper for event and program operations. You will greet patrons, sell tickets, and provide information about events and facilities.

Responsibilities include cash handling, assist with setup and teardown, and acting as on-site contact for rentals. Must be 16+ with strong customer service and communication skills. Flexible hours including nights and weekends are required.