Flexible Online Order Fulfillment Associate

Whole Foods Market; Knoxville (TN); On-site; USD 22,000 - 34,000; Full time

Job summary

Whole Foods Market in Knoxville, TN is seeking team members to fulfill online orders with speed and accuracy, using handheld devices and in-store systems. You will learn product knowledge, assist customers and support various store operations to create exceptional experiences.

The role requires strong customer service, flexibility for nights/weekends, and the ability to work in a fast-paced retail environment. 18+ years old and English proficiency are needed.

Qualifications

• No prior retail experience required.
• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.

Responsibilities

• Fulfills online orders accurately and with urgency using handheld devices.
• Ensure product and order accuracy through verification and quality control.
• Learn product knowledge and customer service standards to deliver exceptional experiences.
• Maintain a clean staging area and assist with returns and pickups.
• Adhere to safety and store policies and regulatory requirements.

Skills

Customer service

Problem-solving

Detail-oriented

Multi-tasking

Flexible availability

Cross-training

Technology adoption

Team collaboration

Education

High school diploma or equivalent

Job description

Whole Foods Market in Knoxville, TN is seeking team members to fulfill online orders with speed and accuracy, using handheld devices and in-store systems. You will learn product knowledge, assist customers and support various store operations to create exceptional experiences.

The role requires strong customer service, flexibility for nights/weekends, and the ability to work in a fast-paced retail environment. 18+ years old and English proficiency are needed.