Flexible Jewelry Sales & Clienteling Pro

Kroger Co.; Oregon City (OR); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement up to $21,000

Associate discounts

Job summary

Kroger Co. is seeking a Fred Meyer Jewelers sales professional to deliver exceptional customer service and drive personal sales targets while representing a trusted jewelry brand.

You will engage customers, provide product knowledge, and participate in events to enhance the shopping experience and build lasting relationships. The role requires flexibility to work various shifts, including weekends and holidays, with training on sales techniques and safety policies to support a welcoming and

Qualifications

• Sales, retail and/or jewelry experience.
• High school diploma or GED.
• Goal oriented and sales driven.
• Minimum 18 years of age.
• Ability to pass drug test.
• Maintain confidentiality.
• Accuracy/attention to detail.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates)
• Promote Diamond Parties and special events with every customer
• Work with teammates towards store goals and support each other to enhance team performance
• Foster life-long emotional connections with customers by clienteling
• Provide product knowledge, features and benefits to all customers when presenting merchandise
• Advise customers on quality, cuts, and/or value of jewelry and assist in selecting mountings and/or settings for gems
• Attend required monthly meetings
• Operate POS and take payment or obtain credit authorization
• Inspect and clean customers' jewelry
• Provide estimates for jewelry and watch repairs
• Perform watch battery replacements and watch band adjustments
• Follow receiving and processing procedures
• Display merchandise and promotional materials in accordance with corporate merchandising plans
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
• Participate in the inventory process
• Complete case counts
• Maintain flexibility to work any shift, including weekends, holidays and overtime
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Sales, retail and jewelry experience

Customer service

Goal oriented

Attention to detail

Education

High school diploma or GED

Job description

Kroger Co. is seeking a Fred Meyer Jewelers sales professional to deliver exceptional customer service and drive personal sales targets while representing a trusted jewelry brand.

You will engage customers, provide product knowledge, and participate in events to enhance the shopping experience and build lasting relationships. The role requires flexibility to work various shifts, including weekends and holidays, with training on sales techniques and safety policies to support a welcoming and