Jewelry Sales Pro — Flexible Schedule & Customer Experience

Kroger; Snohomish (WA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Paid time off

Job summary

Fred Meyer Jewelers is seeking a sales professional to deliver exceptional customer service and drive personal sales targets in a dynamic jewelry environment. You will engage customers, provide product knowledge, and process payments while maintaining visual merchandising and store standards.

The role supports Diamond Parties, clienteling, and event promotions, with training on sales techniques and product knowledge. Flexibility for weekends/holidays is required in a friendly team setting.

Qualifications

• High school diploma or GED required.
• Commitment to excellence and willingness to grow.
• Goal oriented and sales driven.
• Minimum 18 years of age.
• Ability to pass drug test and maintain confidentiality, accuracy and attention to detail.

Responsibilities

• Model Customer 1st behavior; deliver and encourage others to deliver excellent customer service.
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates).
• Promote Diamond Parties and special events with every customer.
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to enhance team performance.
• Foster life-long emotional connections with customers by clienteling.
• Provide product knowledge, features and benefits to all customers when presenting merchandise.
• Advise customers on quality, cuts, and/or value of jewelry and assist in selecting mountings and/or settings for gems.
• Attend required monthly meetings.
• Operate point of sale (POS) and take payment or obtain credit authorization.
• Inspect and clean customers' jewelry.
• Provide estimates for jewelry and watch repairs.
• Perform watch battery replacements and watch band adjustments.
• Follow receiving and processing procedures.
• Display merchandise and promotional materials in accordance with corporate merchandising plans.
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide.
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows.
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures.
• Participate in the inventory process.
• Complete case counts.
• Maintain flexibility to work any shift, including weekends, holidays and overtime.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Sales experience

Customer service

Teamwork

Education

High school diploma or GED

Job description

Fred Meyer Jewelers is seeking a sales professional to deliver exceptional customer service and drive personal sales targets in a dynamic jewelry environment. You will engage customers, provide product knowledge, and process payments while maintaining visual merchandising and store standards.

The role supports Diamond Parties, clienteling, and event promotions, with training on sales techniques and product knowledge. Flexibility for weekends/holidays is required in a friendly team setting.