Customer Service Pro - Growth & Claims Support

Tawandajackson; Jersey City (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Signing bonus

Job summary

Tawanda Jackson - State Farm Agent in Jersey City is seeking a Customer Service Representative to provide exceptional support to our clients. In this role, you’ll answer inquiries, assist with policy updates, and help manage claims to ensure a positive experience.

We are looking for a friendly communicator with strong multitasking capabilities and a knack for detail. If you're ready to contribute to a dynamic environment with plenty of growth potential, we want to hear from you!

Qualifications

• Proven communication and interpersonal skills.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Answering customer inquiries with professionalism and care.
• Helping customers make policy updates and changes.
• Assisting with claims and providing timely follow-ups.
• Keeping accurate records of interactions to ensure seamless service.

Skills

Natural communicator

Detail-oriented

Multitasking

Customer service experience

Job description

Tawanda Jackson - State Farm Agent in Jersey City is seeking a Customer Service Representative to provide exceptional support to our clients. In this role, you’ll answer inquiries, assist with policy updates, and help manage claims to ensure a positive experience.

We are looking for a friendly communicator with strong multitasking capabilities and a knack for detail. If you're ready to contribute to a dynamic environment with plenty of growth potential, we want to hear from you!