Flexible In-Store Shopper: Weekends & Peak Hours

Whole Foods Market, Inc; Andover (MA); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Store discount

Paid time off

Health & wellness support

Financial wellness programs

Job summary

Whole Foods Market in Andover, MA seeks an In-Store Shopper to prepare and deliver customer orders for pickup or delivery. You’ll participate in the Customer Service & E‑Commerce teams, shopping the store for groceries and other items with an emphasis on accuracy and speed.

Shifts include Saturdays, Sundays, early mornings, and holidays. The role emphasizes flexible availability, strong English skills, and teamwork to support peak periods and an exceptional shopping experience.

Qualifications

• No prior retail experience required.
• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.
• Flexible availability including nights, weekends, and holidays.
• Detail-oriented with multi-tasking capabilities.
• Willingness to cross-train to support other teams.
• Ability to thrive in a fast-paced retail environment.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.

Skills

Customer service

Communication

Multitasking

Flexibility

Team collaboration

Technology proficiency

Problem solving

Adaptability

Education

High school diploma

Job description

Whole Foods Market in Andover, MA seeks an In-Store Shopper to prepare and deliver customer orders for pickup or delivery. You’ll participate in the Customer Service & E‑Commerce teams, shopping the store for groceries and other items with an emphasis on accuracy and speed.

Shifts include Saturdays, Sundays, early mornings, and holidays. The role emphasizes flexible availability, strong English skills, and teamwork to support peak periods and an exceptional shopping experience.