Flexible In-Store Shopper: Weekends and Peaks

Whole Foods Market, Inc; Portsmouth (NH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health support

Job summary

Whole Foods Market in Portsmouth, NH is hiring an In-Store Shopper to prepare customer orders for delivery and pickup. You’ll support the Customer Service & E-Commerce teams, shop the store for a wide range of items, and meet weekend and peak-hour demand with a flexible schedule.

Responsibilities include fulfilling orders with speed and accuracy, learning product details, assisting customers, and maintaining a clean staging area.

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to high demand / peak hours.
• Willingness to cross-train to support other teams and tasks.

Responsibilities

• Fulfills online orders efficiently, accurately and with urgency.
• Ensure product and order accuracy through verification and quality control.
• Learn and apply product knowledge, customer service standards, and store operations.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend daily leadership huddles and meetings.
• Support program initiatives and varied checkout options and tools.

Skills

Customer service

Attention to detail

Flexible availability

Team collaboration

Adaptability to learn new tech

Clear communication

Education

High school diploma or equivalent preferred

Job description

Whole Foods Market in Portsmouth, NH is hiring an In-Store Shopper to prepare customer orders for delivery and pickup. You’ll support the Customer Service & E-Commerce teams, shop the store for a wide range of items, and meet weekend and peak-hour demand with a flexible schedule.

Responsibilities include fulfilling orders with speed and accuracy, learning product details, assisting customers, and maintaining a clean staging area.